BlackBerry service goes down for second day - TechCentral

BlackBerry service goes down for second day

Many BlackBerry users appeared to be without Internet service again on Tuesday as they took to social media networks like Twitter to complain of a fresh outage after yesterday’s prolonged interruption to the BlackBerry Internet Service.

Yesterday’s outage affected millions of users across Europe, the Middle East and Africa. The latest outage appears to be affecting users in the same region.

BlackBerry maker Research in Motion has said little about the outage, yesterday issuing a short statement apologising for the problems and saying it was working to restore services.

“We are working to resolve an issue currently impacting some BlackBerry subscribers in Europe, Middle East and Africa,” it said on Monday. “We’re investigating, and we apologise to our customers for any inconvenience caused while this is resolved.”

On Tuesday morning, the company released a brief statement saying the service outages had been resolved and that all services were operating normally. However, it did not offer an explanation for the outage.

Twitter erupted again shortly after 2pm on Tuesday as SA users again complained that the service had gone offline.

Representatives at Research in Motion’s SA office were not immediately able to comment on the latest disruption to the service or the extent of the problem.  — Craig Wilson, TechCentral

Update: TechCentral received the following statement from Research in Motion late on Tuesday: “Some users in Europe, the Middle East and Africa, India, Brazil, Chile and Argentina are experiencing messaging and browsing delays. We are working to restore normal service as quickly as possible. We apologise for any inconvenience this has caused.”

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