Browsing: National Consumer Commission

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Acsa weighs in on Note7 ban

Airports Company South Africa (Acsa) has thrown its weight behind global calls for the Samsung Galaxy Note7 to be banned from flights. Jason Tshabalala, group manager for security at Acsa, urged passengers

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SA commission, Samsung meet to discuss Note7

The National Consumer Commission has convened a meeting with Samsung Electronics South Africa to assess the company’s progress with recalling of the problematic Note7 smartphone from the South African

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MTN given a reprieve in parliament

The Freedom Front Plus won’t submit complaints against MTN to parliament any longer after holding a meeting with the company on Thursday. This is according to FF Plus parliamentary spokesman on communications Anton Alberts. In late November, the party

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MTN to engage with FF Plus

MTN has confirmed its willingness to engage in talks with the FF Plus after the party announced its intention to take complaints against the cellphone company to parliament. Corporate services executive at MTN South Africa Graham de Vries said although the company had not

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Single complaint about disappearing data

Just one customer has complained to the National Consumer Commission (NCC) about disappearing mobile data, according to a spokesman. Rapid mobile data depletion has become a hot topic in South Africa this month, with complaints streaming into radio stations and on social

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Mobile data expiry in the spotlight

How and when mobile networks expire consumers’ unused data is coming under the spotlight again in South Africa, says National Consumer Commission (NCC) spokesman Trevor Hattingh. The NCC announced earlier this month that it is investigating contract price hikes by mobile networks

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Probe launched into contract price hikes

The National Consumer Commission (NCC) has launched a full-scale investigation into mobile networks’ price increases for contract subscribers. Major networks Vodacom and MTN announced increases to cellular contract tariffs earlier this year

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Commission to field e-toll complaints

Complaints about e-tolling will be taken up by the National Consumer Commission (NCC), but should not be the first line of complaint, commissioner Ebrahim Mohamed said on Monday. “The NCC always encourages consumers to lodge complaints at the point of sale, and attempts

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