New research from GfK shows South African consumers continue to clamour for smartphones, with entry-level model driving demand, but PC and tablet sales continue to flounder.
Smartphone unit sales in South Africa climbed by about 21% in 2017, even as South Africans reduced their spending in most categories of the consumer technology market, according to point-of-sale data from the market research firm, released on Thursday.
GfK South Africa said storage, media streaming device and speaker retail sales also saw healthy growth last year, while tablet computers, desktop computers and mobile computers experienced sharp declines in sales growth.
The data shows that smartphone sales in South Africa climbed from around 10m in 2016 to more than 12m in 2017. Even though much of this growth was driven by adoption of entry-level smartphones from second-tier brands, the value of the smartphone market showed an increase of 22%. Sales of basic mobile phones dropped by 11%, however, as users continued to migrate to smartphones.
“Electronics, telecommunications and IT retail experienced a difficult year in 2017 as consumers tightened their belts in response to economic difficulties in South Africa,” said Nikolay Dolgov, GM of point-of-sale tracking at GfK South Africa, in a statement. “However, the smartphone market continued to show strong growth as more South Africans sought to get connected to the Internet and as smartphone prices continued to fall.”
Quarterly sales of mobile devices reached record levels in the fourth quarter of 2017, largely driven by Black Friday retail specials in November and robust sales during the December festive season. In addition to entry-level smartphones, the large-screen “phablet” form factor also experienced significant growth.
“Consumers are looking for special deals and promotions when they’re ready to upgrade their devices,” said Norman Chauke, solutions specialist at GfK South Africa. “What’s more, we’re seeing the pace of the transition from basic phones to smartphones accelerate as the price gap between them narrows. Operators are nudging subscribers towards smart devices as they seek to grow their data revenues.”
IT segment declines
Sales in the IT segment — including tablets, desktops and mobile computers — declined by 25% in 2017. “The sharp drop is largely due to a continued deterioration in sales of media tablets, with unit sales falling more than 40% to less than a million units,” GfK said in the statement. “Large-screen smartphones are cannibalising tablet sales as users choose to buy a better smartphone rather than a new tablet.”
Mobile computer sales dipped by more than 15% and desktop fell 29% as consumers held off upgrading as a volatile exchange rate continued to affect pricing. Desktop and mobile computer manufacturers continue to address weak sales of their devices by selling more affordable, lower-specced machines with older-generation processors, less RAM and smaller screen sizes.
Storage saw good growth in 2017, with increasing shipments of mobile computers with solid-state drives that have low storage capacities driving growth for external storage.
“Though low-end platforms such as Intel’s Celeron processor account for more than half of the market, sales of premium devices based on Intel Core i5 and Core i7 grew during 2017,” said Chauke. “In line with established trends in market, we are seeing tech-savvy online shoppers, in particular, gravitate towards premium mobile computers.”
In consumer electronics, panel television sales were strong in the fourth quarter of 2017, largely thanks to good sales during the week of Black Friday. Consumers snapped up large-screen TVs and premium models over the Black Friday period, translating into a healthy and high average price. Despite strong Black Friday sales, the panel TV market for the full 2017 year was flat.
Ultra-high-definition 55-inch screens showed a significant decline in sales. Despite negative growth for the consumer electronics segment, loudspeakers reached a record high in sales value during the fourth quarter of 2017. Audio home system sales, however, dropped significantly during the quarter. — (c) 2018 NewsCentral Media