Promoted | Artificial intelligence and machine learning are useful tools in a war chest to improve a host of processes, not least customer service, say leading executives in South Africa.
Promoted | Telviva, the market leader in cloud-based communications for business, has announced the appointment of technology industry veteran Antony Russell to the position of chief technology officer.
Promoted | As organisations around the world come to terms with the biggest disruption in living memory, the fundamentals of a successful business remain intact – and one of the most important of these pillars is relationships.
Promoted | Businesses are starting to appreciate that the effective and compliant recording of conversations has evolved from humble beginnings into a strategy to provide a strategic business advantage.
Promoted | A journey that began more than a decade ago with the Telviva Cloud Phone Service has culminated with the arrival of the Telviva One unified communications platform to integrate voice, video and chat.