Promoted | By bundling additional add-ons and CRM integration, Telviva seeks to address the commonly shared frustration of ever-increasing costs of adding functionality.
Author: Telviva
Telviva
Telviva is the evolving voice solution for a business in a changing world. Its services include PBX, contact centre, voice and network.
Promoted | Omnichannel platforms can revolutionise debt collection practices and significantly enhance customer service.
Promoted | Telviva CEO David Meintjes has a look at 10 business communication trends that will shape 2024.
Promoted | Telviva has designed a service experience ecosystem for its contact centre customers, writes Kelvin Brown.
Promoted | The right use of digital tools and a “change-fit” culture help businesses thrive in the hybrid work era.
Promoted | This case study delves into how Telviva successfully modernised the communications infrastructure of Intercape.
Promoted | Prioritising EX for a contact centre agent goes a long way towards converting a contact centre from a cost centre to a value centre, writes Telviva’s Kelvin Brown.
Promoted | Personalisation – taken to another level through data and technology – will continue play a key role in determining an online retailer’s success, writes Telviva’s David Meintjes.
Promoted | Regardless of the communications options your customers prefer, with Telviva Engage your customer-facing staff will be able to accommodate them with ease.
Promoted | Telviva One is an all-in-one cloud-based platform that seamlessly synchronises fixed-line and mobile voice, video and chat, helping you improve organisational productivity and efficiency.