A PwC analysis shows technology investment is accelerating as incumbents face pressure from challenger banks.
Browsing: Banking
Standard Bank Group spending on tech rose 8.7% in 2025 while it extended the life of its South African core banking system.
Absa has taken a R2.4-billion hit after a strategy shift left software assets with zero recoverable value.
ID applications are the first use case, but passports and other types of documents are in the pipeline.
Capitec’s new AI-powered Pulse tool cuts call centre handling times by up to 18% by prepping agents in advance.
FNB has announced lower commission rates and a simplified pricing structure for its Speedpoint card payment terminals.
TymeBank is overhauling its retail footprint by rolling out dedicated customer hubs in malls across South Africa.
Standard Bank has spent R1-billion rebuilding its business banking platform, giving clients more real-time controls.
Standard Bank has confirmed the phased roll-out of smart ID application and renewal services at select branches.
Standard Bank is accelerating the shift to cashless branches as it adapts its physical network to changing customer behaviour.