Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News

      Price hike for .za domains

      9 July 2025

      The satellite broadband operators taking on Starlink

      9 July 2025

      China’s Temu ups ante with South African warehouse launch

      9 July 2025

      What Steve Jobs feared is now the tech industry’s reality

      9 July 2025

      Cape Town fintech Stitch in another blockbuster acquisition

      9 July 2025
    • World

      Cupertino vs Brussels: Apple challenges Big Tech crackdown

      7 July 2025

      Grammarly acquires e-mail start-up Superhuman

      1 July 2025

      Apple considers ditching its own AI in Siri overhaul

      1 July 2025

      Jony Ive’s first AI gadget could be … a pen

      30 June 2025

      Bumper orders for Xiaomi’s YU7 SUV heighten threat to Tesla

      27 June 2025
    • In-depth

      Siemens is battling Big Tech for AI supremacy in factories

      24 June 2025

      The algorithm will sing now: why musicians should be worried about AI

      20 June 2025

      Meta bets $72-billion on AI – and investors love it

      17 June 2025

      MultiChoice may unbundle SuperSport from DStv

      12 June 2025

      Grok promised bias-free chat. Then came the edits

      2 June 2025
    • TCS

      TCS | Connecting Saffas – Renier Lombard on The Lekker Network

      7 July 2025

      TechCentral Nexus S0E4: Takealot’s big Post Office jobs plan

      4 July 2025

      TCS | Tech, townships and tenacity: Spar’s plan to win with Spar2U

      3 July 2025

      TCS+ | First Distribution on the latest and greatest cloud technologies

      27 June 2025

      TCS+ | First Distribution on data governance in hybrid cloud environments

      27 June 2025
    • Opinion

      In defence of equity alternatives for BEE

      30 June 2025

      E-commerce in ICT distribution: enabler or disruptor?

      30 June 2025

      South Africa pioneered drone laws a decade ago – now it must catch up

      17 June 2025

      AI and the future of ICT distribution

      16 June 2025

      Singapore soared – why can’t we? Lessons South Africa refuses to learn

      13 June 2025
    • Company Hubs
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • AvertITD
      • Braintree
      • CallMiner
      • CambriLearn
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • Incredible Business
      • iONLINE
      • Iris Network Systems
      • LSD Open
      • NEC XON
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Tenable
      • Vertiv
      • Videri Digital
      • Wipro
      • Workday
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Fintech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Public sector
      • Retail and e-commerce
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » News » Telkom names outsourcing partners

    Telkom names outsourcing partners

    By Duncan McLeod5 March 2015
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp

    telkom-640

    Telkom has named the companies it intends outsourcing various noncore operations to as part of a major restructuring programme it announced in mid-February.

    WNS, Barloworld Logistics and Bidvest are among the companies that will take over aspects of Telkom’s business.

    On 16 February, Telkom revealed plans to restructure its business, outsourcing noncore operations, rationalising its IT systems and closing retail stores. It said it hoped to improve cost efficiencies in its Telkom Direct stores, in its call centres and in respect of its legacy IT systems. It was also hoping to derive efficiencies by outsourcing its internal printing (including telephone directories), making improvements to supply chain management and reducing its vast property portfolio.

    Telkom has decided to outsource its call centres to WNS Global Services South Africa, a business process outsourcing specialist established in 2003.

    “Telkom has completed a stringent procurement process and has identified WNS as its preferred partner to undertake its call centre operations,” the telecommunications operator said on Thursday.

    Barloworld Logistics has been identified to take over management of 25 Telkom warehouses in the supply chain area of the business, it said.

    “It is proposed that the IT legacy systems will be managed by ASAJE, [while] Bidvest has been identified to take over internal printing services, and Ingram Micro the supply chain in the retail area of the business.”

    Telkom said that about 1 300 employees are affected by the outsourcing plan. They have already been notified of the company’s intention to engage with organised labour on the issue.

    “Companies may initiate outsourcing processes under section 197 of the Labour Relations Act to transfer staff to another company. The law requires that affected staff are transferred with the same or better packages and benefits and no formal consultation with unions is required. Telkom has, however, sought to engage with labour on the outsourcing process,” it said.

    The company said it is committed to ensuring job losses are avoided.  — © 2015 NewsCentral Media

    • See also: Telkom announces major restructuring


    ASAJE Barloworld Barloworld Logistics Bidvest Ingram Micro Telkom WNS WNS Global Services
    Subscribe to TechCentral Subscribe to TechCentral
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleFire in data centre facility contained
    Next Article Didata named as Tour de France tech partner

    Related Posts

    Listed: All the MVNOs in South Africa – 2025 edition

    19 June 2025

    MTN CEO edges Vodacom rival in pay stakes – but just barely

    18 June 2025

    TechCentral Nexus S0E2: South Africa’s digital battlefield

    16 June 2025
    Company News

    Webtonic cracks the talent code with AWS-powered TonicHub

    9 July 2025

    Wider than a Bok: LG’s new 100-inch QNED TV brings the big screen home

    9 July 2025

    Huawei South Africa Partners Forum 2025: joining hands for a digital, intelligent future

    8 July 2025
    Opinion

    In defence of equity alternatives for BEE

    30 June 2025

    E-commerce in ICT distribution: enabler or disruptor?

    30 June 2025

    South Africa pioneered drone laws a decade ago – now it must catch up

    17 June 2025

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    © 2009 - 2025 NewsCentral Media

    Type above and press Enter to search. Press Esc to cancel.