Apple is hurting as Chinese consumers spurn US brands - TechCentral

Apple is hurting as Chinese consumers spurn US brands

iPhone 11 Pro

The trade war is taking its toll on Apple, a new survey of Chinese consumer attitudes shows.

The company tumbled to number 24 in an annual report on China’s top brands, falling from number 11 a year ago. In 2017, before the trade war started, Apple was fifth in this ranking. Meanwhile, Apple’s biggest local rival, Huawei Technologies, climbed two spots and came in second, behind only Chinese payment service Alipay.

The shuffle in the rankings is a sign of the growing challenge American brands face in the second year of Donald Trump’s tariff showdown with his Chinese counterpart, Xi Jinping. The survey findings show Chinese consumers growing cooler towards some American brands, especially after smartphone giant Huawei saw its chief financial officer, Meng Wanzhou, arrested in Canada last year at the behest of the US government.

Trump followed with a ban on Huawei products, which helped fuel a surge of local support for the Shenzhen-based brand, according to Jay Milliken, senior partner in Hong Kong with Prophet, the San Francisco-based consultancy that conducted the survey of 13 500 Chinese consumers.

Prophet’s survey, conducted annually, this year asked Chinese consumers in large cities for their views on more than 250 brands across 27 categories. Respondents evaluated brands they used or were considering using, rating rated their relevance to the lives of consumers based on qualities such as innovation, usefulness and dependability.

“There’s a lot of nationalistic buying in that category, because Chinese consumers interpreted what happened to Huawei as an attack,” he said.

Patriotism

Patriotism helped fuel the rise of other Chinese brands, too. Sportswear maker Li Ning cracked the top 40 for the first time, ranked number 34, just two spots behind market leader Nike.

Named after its founder, the famous gymnast, Li Ning capitalised on the nationalistic sentiments of many Chinese consumers with the launch last year of a China Li-Ning collection at New York Fashion Week that heavily used red and yellow, China’s national colours.

There were only two American names in the top 10 this year — Android at number 3 and Intel at number 9 — compared to five in the 2017 survey.

Unlike Apple, Android and Intel don’t have to worry about consumers switching allegiances to local competitors, Milliken said, and that explains why they manage to remain highly ranked.

“Some Western brands are so integral in the lives of Chinese consumers, they’re almost predisposed to not losing relevance,” he said. “There are no Chinese alternatives so those remain super relevant.”

Geopolitical tensions aren’t the only problem Apple faces in China, its biggest market after the US.

While Beijing is pushing to make the country a leader in the introduction of high-speed 5G networks, Apple’s phones — even the newly announced iPhone 11 — don’t support that latest wireless standard.  — Reported by Bruce Einhorn, (c) 2019 Bloomberg LP

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