The Gautrain has launched a mobile application and a refreshed website, Gauteng roads & transport MEC Ismail Vadi said on Thursday.
The new website and mobile application can be used to register and receive profiled and relevant travel information online, he said.
Passengers can manage their Gautrain cards, trip planning and refund claims online. They will be able to register their cards, reload funds, buy Gautrain travel product passes, purchase bulk cards, view their card transaction history, check their card expiry dates and plan their real-time trips.
Although passengers will still be able to buy their cards at Gautrain stations, the new website and mobile app “will allow passengers to create a profile where they will be able to manage their ticketing online by linking many cards to their online profile, check expiry dates and even block cards online”, Vadi said.
There’s now also a trip planning tool built into both the website and app, which is available for Android and iOS. This allows passengers to locate their nearest Gautrain station from their current location or type in the address they would like to use, to start planning their trip provided their GPS location services is switched on.
“They would be able to locate the nearest bus, thereafter be able to see real-time train schedules of their origin and destination stations within their trip as well as the total cost of the trip.” — (c) 2018 NewsCentral Media