Vodacom, MTN and Cell C have all shown a decline in customer satisfaction scores in the past year, though MTN and Cell C lag their bigger rival, according to new research.
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Apple iPhone owners are the most satisfied with their smartphones, new research conducted by Consulta has found. The latest South African Customer Satisfaction Index for Mobile Handsets found
MTN lags behind rivals Vodacom, Telkom and Cell C in customer satisfaction, according to new research that shows the industry broadly is not faring well in keeping clients happy. Although average customer satisfaction scores with wireless Internet
Apple is the most loved mobile handset brand among South African consumers, followed by Nokia and Samsung, according to the latest independent South African Customer Satisfaction Index (SAcsi) conducting by Consulta. For the research, more than