South Africa’s big four retail banks have been steadily cutting the number of (costly) branches in recent years. That’s no surprise, given the shift in transactional banking to electronic channels. Those transactions that still need some form of physical
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While there’s been an outsize (and bizarre) outcry about First National Bank’s decision to close somewhere between 25 and 40 branches in a round of “optimisation”, the country’s big four retail banks have been steadily cutting the number of branches for years
When last did you visit a bank branch? A few months back? Longer? If it was not for that infernal requirement to have stamped bank statements every time you try and do something/anything, you
First National Bank says it plans to close more than 20 outlets amid the growing adoption of digital banking channels. The bank came to the decision after it launched a review of branch related functions. The bank found that, during the expansion of
First National Bank intends to axe 600 employee positions and close 40 retail branches as its customers shift to digital banking, according to a report. Bloomberg reported on Monday afternoon that the weak economy had also contributed to the cost-cutting
A recent spate of Sim-swap fraud cases saw First National Bank and MTN South Africa portrayed as the least trustworthy companies in their respective industries. Dozens of people have fallen victim to the Sim-swap scam, having hundreds of thousands of rand
Cape Town audiologist Gail Jacklin, who lost over R200 000 in a Sim-swap scam earlier this year, says she is emotionally drained and has lost trust in both First National Bank and MTN. Earlier this week, private consulting forensic
A forensic investigator has alleged an inside job at First National Bank and MTN in a Sim-swap scam that pilfers customers of hundreds of thousands of rands. Private consulting forensic
First National Bank will no longer actively develop its application for Windows-powered smartphones, it said on Thursday. It has also pulled the plug on development of its app for
Independent information and communications technology company Vox Telecom has acquired a majority stake in enterprise-level marketing cloud company Everlytic for an undisclosed sum. The Vumela Fund, which is managed by First National