TCS Legends | Duarte da Silva on Alan Knott-Craig, Bill Venter, Roux Marnitz and Jens Montanana4 March 2024
Software that knows your moodBy Editor12 July 2011 Imagine phoning a call centre and having your call raised to a supervisor simply because you raise your voice or use keywords such as “unacceptable” or “complain”. A US software company, Interactive Intelligence, which recently