In the latest profile in the CxO Insights series, TechCentral speaks to Richard van Rensburg, chief technology and security officer at Pick n Pay, and how technology is shaking up the retail sector.
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Instead of being handed a lengthy paper receipt at the point of sale, Pick n Pay customers can now have their till slips automatically sent to their e-mail address or to the Pick n Pay app on their phones.
Pick n Pay plans to launch Pick n Pay Mobile as well as Boxercom, under its Boxer chain, the retail group said on Tuesday during its interim results presentation for the six months ended 30 August 30.
South African retail giant Pick n Pay said on Tuesday that it is acquiring on-demand online grocery service Bottles.
Having long lagged behind much of the world in terms of e-commerce, South African retailers have been doing a roaring trade online as consumers shy away from shops during the Covid-19 pandemic.
Pick n Pay now allows customers to deposit money directly into their own bank accounts at till points thanks to a partnership with Mastercard, Visa and Absa.
Pick n Pay has announced that its customers can now send digital grocery vouchers, allowing others to have access to essential items and encouraging contactless transactions during this time.
“Everything is digital now. Going digital was only a discussion point for many businesses but now it’s the only reality.”
Pick n Pay said on Friday that it is introducing scan-and-pay technology at till points nationwide so customers don’t have to touch point-of-sale terminals during the Covid-19 pandemic.
In the midst of the Covid-19 lockdown, supermarket giant Pick n Pay is upping the ante in South Africa’s online retail game by launching a same-day grocery delivery service in partnership with Bottles.