Vodacom contract customers who were double debited this month will receive 500MB of free data as a way of saying sorry for the inconvenience that was caused, the mobile operator has said. Vodacom said in an SMS to affected customers on Wednesday that they
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About 200 000 Vodacom accounts have been affected by a technical glitch that resulted in customers being incorrectly double debited twice last week. This is according to an updated statement from Vodacom on Tuesday, as the company continues processing refunds to affected customers.
Vodacom customers who had their accounts debited twice will be refunded by Monday, according to the cellphone company. On Friday, a number of Vodacom customers complained that their accounts had been debited twice. In an SMS to customers on Friday