The second fault in Seacom’s submarine cable has been fixed. Customers are seeing their circuits come up and traffic routing returning to normal, the Mauritius-headquartered company said on Monday.
Seacom, which operates a submarine cable system that connects South Africa with countries on the east coast of Africa and on to Europe and Asia, found the second fault when repairing an initial fault that had disrupted services. Both faults were in the Red Sea in the Middle East.
“As per the previous planned event notifications, Seacom completed marine repair operations on schedule. These were carried out over the weekend to minimise any impacts to end customers’ business operations,” it said in a statement.
During the course of the repair work, Seacom provided restoration services for “linear transmission” customers who had requested restoration.
“Seacom’s Internet protocol and managed network service platform performed as designed, and did not see any disruption, as services on these platforms were rerouted over Seacom’s network on the west coast of Africa and via Seacom’s network to Asia gateways,” the company said.
It said it will continue to monitor all circuits over the repaired segment for the next 48 hours. — (c) 2017 NewsCentral Media