Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Spar rethinks SAP roll-out amid franchise lawsuit and CEO exit

      Spar rethinks SAP roll-out amid franchise lawsuit and CEO exit

      23 February 2026
      Solar, wind and smart grids - the tech transforming South Africa's mining sector

      Solar, wind and smart grids – the tech transforming South Africa’s mining sector

      23 February 2026
      The real reason MTN is bringing its towers back in-house

      The real reason MTN is bringing its towers back in-house

      22 February 2026
      MultiChoice scraps annual DStv price hikes for 2026 - David Mignot

      MultiChoice scraps annual DStv price hike

      20 February 2026
      What Gen Z really thinks about the tech world it inherited - Tinashe Mazodze

      What Gen Z really thinks about the tech world it inherited

      20 February 2026
    • World
      Xbox chief Phil Spencer retires from Microsoft

      Xbox chief Phil Spencer retires from Microsoft

      22 February 2026
      Prominent Southern African journalist targeted with Predator spyware

      Prominent Southern African journalist targeted with Predator spyware

      18 February 2026
      More drama in Warner Bros tug of war

      More drama in Warner Bros tug of war

      17 February 2026
      Russia bans WhatsApp

      Russia bans WhatsApp

      12 February 2026
      EU regulators take aim at WhatsApp

      EU regulators take aim at WhatsApp

      9 February 2026
    • In-depth
      The last generation of coders

      The last generation of coders

      18 February 2026
      Sentech is in dire straits

      Sentech is in dire straits

      10 February 2026
      How liberalisation is rewiring South Africa's power sector

      How liberalisation is rewiring South Africa’s power sector

      21 January 2026
      The top-performing South African tech shares of 2025

      The top-performing South African tech shares of 2025

      12 January 2026
      Digital authoritarianism grows as African states normalise internet blackouts

      Digital authoritarianism grows as African states normalise internet blackouts

      19 December 2025
    • TCS
      Watts & Wheels S1E4: 'We drive an electric Uber'

      Watts & Wheels S1E4: ‘We drive an electric Uber’

      10 February 2026
      TCS+ | How Cloud On Demand is helping SA businesses succeed in the cloud - Xhenia Rhode, Dion Kalicharan

      TCS+ | Cloud On Demand and Consnet: inside a real-world AWS partner success story

      30 January 2026
      Watts & Wheels S1E4: 'We drive an electric Uber'

      Watts & Wheels S1E3: ‘BYD’s Corolla Cross challenger’

      30 January 2026
      Watts & Wheels S1E4: 'We drive an electric Uber'

      Watts & Wheels S1E2: ‘China attacks, BMW digs in, Toyota’s sublime supercar’

      23 January 2026

      TCS+ | Why cybersecurity is becoming a competitive advantage for SA businesses

      20 January 2026
    • Opinion
      The AI fraud crisis your bank is not ready for - Andries Maritz

      The AI fraud crisis your bank is not ready for

      18 February 2026
      A million reasons monopolies don't work - Duncan McLeod

      A million reasons monopolies don’t work

      10 February 2026
      The author, Business Leadership South Africa CEO Busi Mavuso

      Eskom unbundling U-turn threatens to undo hard-won electricity gains

      9 February 2026
      South Africa's skills advantage is being overlooked at home - Richard Firth

      South Africa’s skills advantage is being overlooked at home

      29 January 2026
      Why Elon Musk's Starlink is a 'hard no' for me - Songezo Zibi

      Why Elon Musk’s Starlink is a ‘hard no’ for me

      26 January 2026
    • Company Hubs
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • AvertITD
      • Braintree
      • CallMiner
      • CambriLearn
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Company News » How government can improve service delivery and equality

    How government can improve service delivery and equality

    By BCX9 October 2020
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    Click anywhere on the infographic for a full-sized version

    The coronavirus pandemic has created unprecedented challenges and offers an opportunity for government to be integrated and digitised by finding innovative ways of providing and delivering services to South Africans.

    BCX believes the recent crisis reveals a need for government to fully embrace the power of digital transformation. In its latest article, BCX outlines that now is the time for government to move toward an integrated, digitised public service that makes government services available to all and reduces costs and delivery turnaround times. “Now is the time,” says BCX, “for the public sector to step up its response, taking hold of this opportunity to make bold steps in policy, structure and operations.”

    The article, Pandemic Highlights Need for an Integrated Public Sector In SA, emphasises the most important public sector responses to ensure the creation of a truly integrated, digitised public sector.

    BCX has also created an infographic displaying how a policy of digital transformation can move government from a sector with a positive vision but grappling with integration, legacy and resource challenges, to a coordinated, digitally driven government that is empowered to effectively serve and engage with its citizens. A move, says BCX, that will ultimately strengthen the relationship between the public sector, business and citizens and realise the vision of an empowered, future-forward nation.

    The full-sized infographic is available for free download here.

    About BCX
    At BCX we consider ourselves your partners, and we take care of your technology so that you can focus on your customers’ needs. The goal of every member of our team of over 6 000 people is to maximise your productivity, increase your profits and, most of all, future-proof your business.

    BCX offers a complete service in ICT. We take care of your technology so that your workforce is free to focus on your customers’ needs, build productivity, grow profits and embark on the journey to digital transformation.

    Our track record of reliability, stability and consistency speaks for itself. Before Telkom’s acquisition of the company in 2015, Business Connexion had been running since 1996, when it was founded by 23-year-old twin brothers Benjamin and Isaac Mophatlane. The company was listed on the JSE in 2004, after a merger with Comparex Africa. Today we work with businesses from tiny start-ups to JSE-listed enterprises and international corporations.

    For more information, contact us on +27 (0) 21 550 3000.

    • This promoted content was paid for by the party concerned
    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    BCX
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleApple sued over alleged mobile game monopoly
    Next Article Huawei CFO dealt fresh setback in fight against extradition

    Related Posts

    BCX CEO Jonas Bogoshi to retire after seven years at the helm

    BCX CEO Jonas Bogoshi to retire after seven years at the helm

    16 February 2026
    BCX CEO Jonas Bogoshi to retire after seven years at the helm

    A leaner BCX positions itself as market consolidator

    11 December 2025
    Telkom's turnaround looks real - but is the growth sustainable?

    Telkom’s turnaround looks real – but is the growth sustainable?

    20 November 2025
    Company News
    Service is everyone's problem now - and that's exactly why the Atlassian Service Collection matters

    Service is everyone’s problem now – why the Atlassian Service Collection matters

    20 February 2026
    Customers have new expectations. Is your CX ready? 1Stream

    Customers have new expectations. Is your CX ready?

    19 February 2026
    South Africa's cybersecurity challenge is not a tool problem - Nicholas Applewhite, Trinexia South Africa

    South Africa’s cybersecurity challenge is not a tool problem

    19 February 2026
    Opinion
    The AI fraud crisis your bank is not ready for - Andries Maritz

    The AI fraud crisis your bank is not ready for

    18 February 2026
    A million reasons monopolies don't work - Duncan McLeod

    A million reasons monopolies don’t work

    10 February 2026
    The author, Business Leadership South Africa CEO Busi Mavuso

    Eskom unbundling U-turn threatens to undo hard-won electricity gains

    9 February 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Spar rethinks SAP roll-out amid franchise lawsuit and CEO exit

    Spar rethinks SAP roll-out amid franchise lawsuit and CEO exit

    23 February 2026
    Solar, wind and smart grids - the tech transforming South Africa's mining sector

    Solar, wind and smart grids – the tech transforming South Africa’s mining sector

    23 February 2026
    The real reason MTN is bringing its towers back in-house

    The real reason MTN is bringing its towers back in-house

    22 February 2026
    Xbox chief Phil Spencer retires from Microsoft

    Xbox chief Phil Spencer retires from Microsoft

    22 February 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}