Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News

      Dis-Chem gets serious about e-commerce – again

      8 September 2026
      The world map is messing with your head

      The world map is messing with your head

      8 September 2026
      Huawei Mate XT2 tri-fold smartphone shown open at the Huawei launch event

      Huawei, Xiaomi crash Apple’s party with new foldable flagships

      8 September 2026
      DStv's biggest shake-up in 15 years lands on 17 September

      DStv’s biggest shake-up in 15 years lands on 17 September

      7 September 2026
      The man now carrying South Africa's auto industry fight - Mncane Mthunzi

      The man now carrying South Africa’s auto industry fight

      7 September 2026
    • World
      'This is not circular': Jensen Huang defends $3.5-billion MediaTek deal

      ‘This is not circular’: Jensen Huang defends $3.5-billion MediaTek deal

      2 September 2026
      AI-generated music banned from Australian charts

      AI-generated music banned from Australian charts

      26 August 2026
      Traders brace for a R4.5-trillion swing in Nvidia's value

      Traders brace for a R4.5-trillion swing in Nvidia’s value

      25 August 2026
      Russia building its own Starlink - and faster than expected - Vadym Skibitskyi

      Russia building its own Starlink – and faster than expected

      11 August 2026
      Meta AI will now tell parents if their teen is in crisis

      Meta AI will now tell parents if their teen is in crisis

      17 July 2026
    • In-depth
      Google DeepMind CEO Demis Hassabis. Image: John Sears

      The plan to stop AI from breaking the world

      16 July 2026
      The internet has a Strait of Hormuz problem

      The internet has a Strait of Hormuz problem

      15 July 2026
      AI boom sparks rally, frenzy and fear

      AI boom sparks rally, frenzy and fear

      11 June 2026
      Every plug-in hybrid on sale in South Africa, ranked by price - Lamborghini Temerario

      Every plug-in hybrid on sale in South Africa, ranked by price

      7 June 2026
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
    • TCS
      Winstone Jordaan on building a national EV charging network

      Winstone Jordaan on building a national EV charging network

      2 September 2026
      Watts & Wheels S1E8: 'Tesla lands in Africa, just not here'

      Watts & Wheels S1E8: ‘Tesla lands in Africa, just not here’

      24 August 2026
      TCS | Herotel CEO Van Zyl Botha on beating Starlink to South Africa

      TCS | Herotel CEO Van Zyl Botha on beating Starlink to South Africa

      14 August 2026
      Meet the CIO | Discovery's Derek Wilcocks on AI, guardrails and growth

      Meet the CIO | Derek Wilcocks on how AI personalised Vitality

      13 August 2026
      TCS | Money just became native to the internet - Steven Boykey Sidley

      TCS | Money just became native to the internet – Steven Boykey Sidley

      12 August 2026
    • Opinion
      The fragile joint in the Capitec machine - Pambos Soteriades

      The R197-billion market the banks can’t reach

      25 August 2026
      South African tech's compounding debt problem - Jannie van Zyl

      Management consulting as we know it is over

      21 August 2026
      South African tech's compounding debt problem - Jannie van Zyl

      The most dangerous customer is the quiet one

      10 August 2026
      South African tech's compounding debt problem - Jannie van Zyl

      South African tech’s compounding debt problem

      29 July 2026
      The fragile joint in the Capitec machine - Pambos Soteriades

      Best network, worst vibes: the puzzle of SA telecoms

      20 July 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM.com
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Vox
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
      • Watts & Wheels
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Opinion » Hilton Tarrant » Just how well is Telkom’s FreeMe doing?

    Just how well is Telkom’s FreeMe doing?

    By Hilton Tarrant22 November 2016
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp

    hilton-tarrant-180Telkom says its mobile business has been boosted by the launch in July of its FreeMe bundles built around data (not voice minutes) which largely upended the market.

    It achieved profitability in that unit for the first time in the six months to 30 September. Despite the early success, it shared a solitary data point related to FreeMe: it “sold approximately 170 000 FreeMe bundles” on prepaid during the six months.

    Because the product suite was only launched in July, it means FreeMe had only (effectively) been available for two months in these financial results. That translates to a pretty decent run rate of over 80 000 bundles per month (with it only being available for the last week of July).

    However, one needs to bear in mind that FreeMe is primarily designed as a post-paid product. Telkom hasn’t disclosed any numbers in this segment but did say it “performed even better than our initial expectations” and that “early indications show significant increase in gross connection monthly run rates and an uplift in Arpus in the two-month period”. (Arpu is average revenue per user.)

    An analysis of published post-paid subscriber and Arpu data is revealing. Arpu is on the up after being stagnant since the middle of 2015. More importantly, subscriber growth has accelerated significantly in these six months, even with the higher (relative) base.

    Between April and September, Telkom Mobile added over 30 000 new subscribers per month. This is roughly double the rate it had been growing that base between April 2015 and March 2016. Now, not all of these customers are “normal” cellphone contracts, as this figure includes enterprise clients as well subscribers who have signed up to the company’s popular “fixed” LTE data contracts.

    There are a few other promising signs, such as the smartphone base on its mobile network growing by 44% to 1,6m over the past year. Also, over 70% of sales of those prepaid FreeMe bundles were from Telkom’s own channels (website, self-service, retail stores). This means it is (substantially) less reliant on third parties for distribution than the other mobile operators.

    Telkom says that it will begin migrating post-paid mobile customers from its “legacy” plans to FreeMe this month. This obviously won’t have an impact on its subscriber numbers, but we should see the effect on Arpu in the months ahead.

    It remains to be seen whether Telkom will disclose overall or post-paid FreeMe subscriber numbers in May when it reports its 2017 annual results. It is highly likely that it won’t, for competitive reasons.

    freeme-640

    Vodacom’s migration of its post-paid base onto integrated price plans (Smart/Red) remains an impressive feat. As at the end of March 2016, over 85% of contract customers were on integrated price plans. That would be a useful benchmark with which to compare Telkom’s efforts (even if Vodacom’s offerings are less competitive than Telkom’s).

    And even if Telkom doesn’t provide a breakout in the results for the year to March 2017 (in other words, data points for the second half from October), if the elevated rate of subscriber growth continues (or even increases), it would point to FreeMe doing very well indeed.

    If the rate of subscriber growth had remained relatively constant at about 20 000 per month for the first four months of this financial period (six months to end-September), which is entirely plausible, this would translate into 100 000 additions in August and September (50 000 per month). One could easily construct a case for the vast majority of these to have been on FreeMe. Play that forward into October and November, and if Telkom finishes this calendar year with anything close to 250 000 contract FreeMe customers (excluding those migrated from legacy plans), executives should be (deservedly) reaching for the champagne.

    • Hilton Tarrant works for immedia. This column was originally published on Moneyweb and is used here with permission
    Add as a preferred
    source on Google
    Follow on
    Google News
    Get breaking news
    on WhatsApp


    FreeMe Hilton Tarrant Telkom Telkom FreeMe Vodacom
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleUnemployment hits 13-year high
    Next Article Rand soars as SA delays nuclear

    Related Posts

    Rural South Africans should not have to trade competition for coverage - Paul Colmer

    Rural South Africans should not have to trade competition for coverage

    3 September 2026
    Blu Label says MTN is coming for its Capitec business - Brett Levy

    Blu Label says MTN is coming for its Capitec business

    26 August 2026
    The fragile joint in the Capitec machine - Pambos Soteriades

    The R197-billion market the banks can’t reach

    25 August 2026
    Company News
    Why SA homes need better Wi-Fi, not faster internet - Vox Telecom

    Why SA homes need better Wi-Fi, not faster internet

    8 September 2026
    Most enterprises don't have an identity strategy - they have a patchwork - Contactable

    Most enterprises don’t have an identity strategy – they have a patchwork

    7 September 2026
    Ozgur Danisman, Cloudflare’s director of solutions engineering

    AI guardrails: the fastest way to move fast

    7 September 2026
    Opinion
    The fragile joint in the Capitec machine - Pambos Soteriades

    The R197-billion market the banks can’t reach

    25 August 2026
    South African tech's compounding debt problem - Jannie van Zyl

    Management consulting as we know it is over

    21 August 2026
    South African tech's compounding debt problem - Jannie van Zyl

    The most dangerous customer is the quiet one

    10 August 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Why SA homes need better Wi-Fi, not faster internet - Vox Telecom

    Why SA homes need better Wi-Fi, not faster internet

    8 September 2026

    Dis-Chem gets serious about e-commerce – again

    8 September 2026
    The world map is messing with your head

    The world map is messing with your head

    8 September 2026
    Huawei Mate XT2 tri-fold smartphone shown open at the Huawei launch event

    Huawei, Xiaomi crash Apple’s party with new foldable flagships

    8 September 2026
    © 2009 - 2026 NewsCentral Media
    Built and maintained by Chronon
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}