Promoted | Prioritising EX for a contact centre agent goes a long way towards converting a contact centre from a cost centre to a value centre, writes Telviva’s Kelvin Brown.
Promoted | NEC XON has announced the appointment of Armand Kruger as head of cybersecurity.
Uber Technologies has launched international and domestic flight bookings on the UK version of its app.
The US and allied countries have disrupted a wide-ranging Russian hacking operation that spied on its adversaries over 20 years.
Duduzile Zuma-Sambudla has been placed by a study at the centre of a Russia-backed Twitter campaign to bolster support for the attack on Ukraine.
Twitter CEO Elon Musk has revealed details about new features, including calls and encrypted messaging, that are coming to the platform.
China’s Huawei Technologies has launched a range of consumer electronics products, including the new P60 Pro.
By as soon as Wednesday evening, the amount of electricity that Eskom has failed to provide will be greater than the power it couldn’t provide in the whole of 2022.
The International Monetary Fund has cautioned Zimbabwe against adopting a gold-backed digital currency.
Prosus is exploring potential divestments from fintech company PayU, according to people familiar with the matter.