Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Meta's smart glasses are officially coming to South Africa - Mark Zuckerberg

      Meta’s smart glasses are officially coming to South Africa

      2 October 2026
      Eskom has a R1.20/kWh offer for bitcoin miners

      Eskom has a R1.20/kWh offer for bitcoin miners

      2 October 2026
      Usaasa consults on universal access as its abolition stalls

      Usaasa consults on universal access as its abolition stalls

      2 October 2026
      Frogfoot plots acquisitions as Octotel and MetroFibre weigh a merger - Shane Chorley

      Frogfoot plots acquisitions as Octotel and MetroFibre weigh a merger

      2 October 2026
      Home affairs pulls the plug on the green ID book - Leon Schreiber

      Home affairs pulls the plug on the green ID book

      1 October 2026
    • World
      BMW restructuring plan bets on AI and new models

      BMW restructuring plan bets on AI and new models

      1 October 2026
      OpenAI's rogue agent problem keeps getting bigger - Sam Altman

      OpenAI’s rogue agent problem keeps getting bigger

      28 September 2026
      The new battle over the desktop

      The new battle over the desktop

      23 September 2026
      AMD is now worth a trillion dollars - Lisa Su

      AMD is now worth a trillion dollars

      22 September 2026
      Anthropic weighs new model launch to blunt OpenAI's Astra surge - Anthropic CEO Dario Amodei and OpenAI CEO Sam Altman

      Anthropic weighs new model launch to blunt OpenAI’s Astra surge

      21 September 2026
    • In-depth

      10 days that changed the course of AI

      21 September 2026
      Meta to the AI industry: slow down without us - Mark Zuckerberg

      Meta to the AI industry: slow down without us

      16 September 2026
      Google DeepMind CEO Demis Hassabis. Image: John Sears

      The plan to stop AI from breaking the world

      16 July 2026
      The internet has a Strait of Hormuz problem

      The internet has a Strait of Hormuz problem

      15 July 2026
      AI boom sparks rally, frenzy and fear

      AI boom sparks rally, frenzy and fear

      11 June 2026
    • TCS
      Lexi Novitske, general partner at Norrsken22, on the TechCentral Show

      TCS | Norrsken22’s Lexi Novitske on how China is winning African tech

      1 October 2026
      TCS | Dominic White and Adam Ely on AI agents going rogue

      TCS | Dominic White and Adam Ely on AI agents going rogue

      29 September 2026
      TCS | Octotel's Trevor van Zyl on the fibre merger question

      TCS | Octotel’s Trevor van Zyl on the MetroFibre merger question

      16 September 2026
      Meet the CIO | Shoprite's Chris Shortt on what a supermarket becomes

      Meet the CIO | Shoprite’s Chris Shortt on what a supermarket becomes

      9 September 2026
      Rubicon's EV charging network is profitable - and growing fast - Watts & Wheels

      W&W | Rubicon’s EV charging network is profitable – and growing fast

      8 September 2026
    • Opinion
      South Africa's next energy crisis is in the accounts department - Craig Holmes

      South Africa’s next energy crisis is in the accounts department

      29 September 2026
      The steam engine lesson AI doomsayers keep missing - Sam Clarke

      The steam engine lesson AI doomsayers keep missing

      28 September 2026
      Regulating AI: apply the laws we have first - Dirk de Vos

      Regulating AI: apply the laws we have first

      21 September 2026
      What Revolut can and cannot take from South Africa's banks - Pambos Soteriades

      What Revolut can and cannot take from South Africa’s banks

      15 September 2026
      The end is nigh, and the shares go on sale in October - Duncan McLeod

      The end is nigh, and the shares go on sale in October

      14 September 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM.com
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Publishared
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Vox
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
      • Watts & Wheels
    • Events
    • Advertise
    TechCentralTechCentral
    Home » News » Clients abandoning crisis-hit Bell Pottinger

    Clients abandoning crisis-hit Bell Pottinger

    By Agency Staff6 September 2017
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    Get breaking news on WhatsApp

    One of Bell Pottinger’s biggest investors has severed ties with the embattled PR firm, along with a growing list of corporate clients that are deserting the UK-based company as it attempts to weather a reputational crisis. Bell Pottinger is evaluating options including a possible sale.

    In an effort to distance itself from Bell Pottinger, Chime Communications, co-owned by advertising giant WPP and Providence Equity Partners, returned its 27% stake in the London-based PR firm without compensation about two weeks ago, according to a person familiar with the matter who asked not to be named discussing details of the decision.

    “We no longer have a stake in Bell Pottinger,” Chime said in an e-mailed statement.

    It’s probably nearing the end. You can try and rescue it but it won’t be very successful

    Clients including banking giant HSBC Holdings and construction firm Carillion will no longer work with Bell Pottinger, the companies said Tuesday. Spain’s Banco de Sabadell, while still a client, is reviewing its relationship, according to a person familiar with the matter.

    The crisis gathered pace this week after an investigation found Bell Pottinger ran a potentially divisive social media campaign in South Africa on behalf of the controversial Gupta family. The firm was thrown out of the UK PR industry body in an unprecedented rebuke by the Public Relations and Communications Association. Along with the client defections and Chime’s pullback, at least one partner has left the firm, according to a person with knowledge of the matter.

    Survival at stake

    Co-founder Timothy Bell told BBC’s Newsnight program on Monday that the agency is unlikely to survive. The company announced on Tuesday that it had hired accounting and consulting firm BDO “to look at all options regarding the future of the business”, according to an e-mailed statement.

    “It’s probably nearing the end,” said Bell, who formed the firm in the 1980s after advising Prime Minister Margaret Thatcher on media matters. “You can try and rescue it but it won’t be very successful.” Bell left last year, citing the controversy over the Guptas as one of the reasons.

    The front page of the Financial Times of 5 September 2017

    Bell Pottinger didn’t respond to an e-mailed request for comment on the client defections or Chime’s stake, which was reported earlier by The Guardian. The firm said earlier that it accepted there were “lessons to be learned” and that it would abide by the PRCA code of ethical conduct on a voluntary basis. Many employees didn’t work on the account for the Guptas’ Oakbay Investments and would consider applying for individual membership, the company said.

    Bell Pottinger was found to have broken four clauses of the PRCA’s code of conduct and professional charter while working for the Guptas, who are friends with President Jacob Zuma and in business with his son. The rules state that members shouldn’t cause racial offense with their work and “deal fairly and honestly” with the public at all times.

    It appears that Chime’s co-owners, Providence Equity Partners and WPP Group, sense the reputation risk is not worth the relative small cost to write down their investment

    A spokeswoman for Carillion said the company is no longer working with Bell Pottinger, though declined to comment on reasons why or precise timing. Bell Pottinger had issued press materials on Carillion’s behalf as recently as mid-July.

    “We have used Bell Pottinger for specific projects in the past but will not be doing so in the future,” HSBC said in an e-mailed statement.

    Sabadell declined to comment.

    Chime’s decision to abandon its stake, valued at about £5m, followed a 2016 effort to explore options for the Bell Pottinger holding, The Guardian reported earlier. Providence owns 75% of Chime with WPP, led by CEO Martin Sorrell, holding the remainder. They paid £347m to take Chime private in 2015.

    “Chime is clearly walking away from a bad situation,” said Paul Sweeney, a Bloomberg Intelligence analyst. “It appears that Chime’s co-owners, Providence Equity Partners and WPP Group, sense the reputation risk is not worth the relative small cost to write down their investment.”

    Attracted attention

    The agency has attracted attention in the past for taking on controversial clients like former Chilean dictator Augusto Pinochet’s foundation. According to a 2016 report by the Bureau of Investigative Journalism, a US-funded anti-al-Qaeda propaganda campaign that Bell Pottinger carried out in Iraq included fake insurgent videos used to track those who accessed them.

    Cie Financiere Richemont, the luxury-goods company controlled by Johann Rupert, South Africa’s richest man, ended a contract with Bell Pottinger last year. Rupert, who has a net worth of US$8bn, told the annual meeting of his investment company Remgro that he had been a target of the company’s social media campaign, Johannesburg-based Business Day reported on 2 December 2016.

    Investec, which owns a bank and an asset manager in South Africa and the UK, also dropped Bell Pottinger last year. Several current clients, including investment manager St James Place, grocery chain Waitrose and recruiting firm Hays declined to comment.  — Reported by Luca Morreale, with assistance from John Bowker, Stephen Morris, Lukanyo Mnyanda, Thomas Seal and Angelina Rascouet, (c) 2017 Bloomberg LP

    Add TechCentral as a preferred source on GoogleFollow TechCentral on Google NewsGet breaking news on WhatsApp


    Bell Pottinger Chime Communications Timothy Bell WPP
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleLiquid Telecom plans further SA fibre builds
    Next Article For many, bitcoin is the new gold

    Related Posts

    Mad Men to AI

    From Mad Men to machines: big advertisers shift to AI

    18 August 2023

    Mike Stopforth on building and selling Cerebra – and what comes next

    4 April 2020

    McKinsey, KPMG targeted as corruption scandal widens

    15 September 2017
    Company News
    Huawei sets out its vision for intelligent government at GovTech 2026

    Huawei sets out its vision for intelligent government at GovTech 2026

    2 October 2026
    A simple guide to modern laptop processors for small businesses - Incredible

    A simple guide to modern laptop processors for small businesses

    2 October 2026
    Cloud and AI won't deliver value on their own, executives warn

    Cloud and AI won’t deliver value on their own, executives warn

    1 October 2026
    Opinion
    South Africa's next energy crisis is in the accounts department - Craig Holmes

    South Africa’s next energy crisis is in the accounts department

    29 September 2026
    The steam engine lesson AI doomsayers keep missing - Sam Clarke

    The steam engine lesson AI doomsayers keep missing

    28 September 2026
    Regulating AI: apply the laws we have first - Dirk de Vos

    Regulating AI: apply the laws we have first

    21 September 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Meta's smart glasses are officially coming to South Africa - Mark Zuckerberg

    Meta’s smart glasses are officially coming to South Africa

    2 October 2026
    Eskom has a R1.20/kWh offer for bitcoin miners

    Eskom has a R1.20/kWh offer for bitcoin miners

    2 October 2026
    Usaasa consults on universal access as its abolition stalls

    Usaasa consults on universal access as its abolition stalls

    2 October 2026
    Frogfoot plots acquisitions as Octotel and MetroFibre weigh a merger - Shane Chorley

    Frogfoot plots acquisitions as Octotel and MetroFibre weigh a merger

    2 October 2026
    © 2009 - 2026 NewsCentral Media
    Built and maintained by Chronon
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}
    🇿🇦 Sign up to the TechCentral newsletter