Facebook has attacked Apple in a series of full-page newspaper advertisements, claiming the iPhone maker’s anticipated mobile software changes around data gathering and targeted advertising are bad for small businesses.
The ads, which ran in the New York Times, Wall Street Journal and Washington Post, carried the headline, “We’re standing up to Apple for small businesses everywhere.” They homed in on upcoming changes to Apple’s iOS 14 operating system that will curb the ability of companies like Facebook to gather data about mobile users and ply them with advertising.
Facebook previously told investors that Apple’s changes, scheduled to go live early next year, will lead to significant headwinds because most of its advertisers are small businesses. Apple has pushed back, accusing Facebook in November of showing a “disregard for user privacy”.
“While limiting how personalised ads can be used does impact larger companies like us, these changes will be devastating to small businesses,” Facebook claimed. The social giant, citing its own data, said ads that disregard personalised targeting generate 60% fewer sales than ads that do target consumers.
The newspaper ads are the latest in what has become a vicious and public battle between two of the world’s most valuable companies. Facebook has argued repeatedly that Apple’s App Store fees and the upcoming iOS changes hurt small businesses trying to recover from the pandemic. It’s used those attacks to paint itself as a champion for such users, many of which rely on Facebook’s advertising services to drive sales. (That reliance can also put small businesses in a bind.)
Expensive iPhones
Facebook CEO Mark Zuckerberg has also criticised Apple’s expensive smartphones. After his company joined a chorus attacking Apple’s 30% fee for in-app purchases for certain services that moved online because of the pandemic, Apple said it wouldn’t take such a cut until the end of 2020. Last month, it extended that waiver tp June 2021.
While not applicable to Facebook apps, Apple will reduce its App Store revenue cut from 30% to 15% starting next year for developers that generate up to US$1-million per year. The company said it’s implementing the change to support small businesses. — Reported by Kurt Wagner, (c) 2020 Bloomberg LP
