The department of home affairs is installing upgrades to systems at many of its branches around the country, and those branches will not be able to process ID and passport applications until 2 December.
The upgrades will take place from 2pm on Friday and are aimed at enhancing service delivery, the department said.
Home affairs is embarking on an extensive system upgrade of the live capture facilities for purposes of smart ID card and passport applications.
Department director-general Mkhuseli Apleni said the upgrades will take place at all 140 home affairs offices which have the live capture system.
“During the upgrade, the affected offices will not be able to receive applications using the live capture system,” he said.
However, people can still go to the offices for other services like birth, death and marriage certificates. — SAnews