Anton Fatti, chief technology officer of Healthbridge, says the doctor-patient relationship must remain at the centre of digital transformation in healthcare, even as AI reshapes how medical practices operate.
Speaking on TechCentral’s Meet the CIO podcast series, brought to you by NTT DATA, Fatti said AI and cloud computing are already easing the administrative burden on doctors and medical professionals, allowing them to spend more time with patients rather than on paperwork and back-office tasks.
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Fatti joined Healthbridge as CTO in February 2025, bringing experience from senior technology leadership roles at the South African Revenue Service, where he served as chief technology and innovation officer, as well as at Discovery, where he was chief digital officer, and data business Lightstone, where he was CIO.
Healthbridge, founded in 1999, positions itself as a technology partner that helps medical professionals run their practices so they can focus on patient care. The company’s offerings have evolved significantly since its early days – from a pre-cloud, pre-AI era to a modern cloud-based software-as-a-service platform built in partnership with Google Cloud.
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In the interview, Fatti discusses how the company has structured its innovation efforts. He also addresses which parts of clinical workflows are ready for AI automation today and which must remain human-led, and how far the industry is from AI playing a decisive role in diagnosis.
On the shortage of medical professionals in South Africa, particularly in certain specialities, Fatti explores how AI and other modern tools can make doctors more productive – and whether practitioners are receptive to adopting them.
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He also shares his views on how policymakers should be thinking about AI in healthcare, the new skills emerging inside his teams and his approach to disrupting Healthbridge’s own business model before a competitor does.
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