Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      The missing number in Vodacom's annual report - Nkosana Makate please call me

      The missing number in Vodacom’s annual report

      12 June 2026
      How Sixty60 turned lockdown luck into a lasting lead

      How Sixty60 turned lockdown luck into a lasting lead

      12 June 2026
      SABC+ buckles as 477 000 fans pile in for Bafana opener

      SABC+ buckles as 477 000 fans pile in for Bafana opener

      12 June 2026
      The dizzying scale of Elon Musk's fortune

      The dizzying scale of Elon Musk’s fortune

      12 June 2026
      How a tiny SA team is using AI to challenge accounting's big boys - Tayla Dandridge stub

      How a tiny SA team is using AI to challenge accounting’s big boys

      12 June 2026
    • World
      Trouble at Xbox

      Trouble at Xbox

      11 June 2026
      Meta declares war on Israeli spyware firm

      Meta declares war on Israeli spyware firm

      8 June 2026
      Meta takes on OpenAI and Anthropic in enterprise AI

      Meta takes on OpenAI and Anthropic in enterprise AI

      4 June 2026
      AI demand sparks 'chipflation' warning

      AI demand sparks ‘chipflation’ warning

      4 June 2026
      Astronomers discover exoplanets with magnetic fields

      Strange winds reveal magnetic fields on distant ‘hot Jupiters’

      2 June 2026
    • In-depth
      AI boom sparks rally, frenzy and fear

      AI boom sparks rally, frenzy and fear

      11 June 2026
      Every plug-in hybrid on sale in South Africa, ranked by price - Lamborghini Temerario

      Every plug-in hybrid on sale in South Africa, ranked by price

      7 June 2026
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
      Alfa's electric rebel - Alfa Romeo Junior Elettrica Veloce

      Alfa’s electric rebel

      29 April 2026
      Africa switches on as Europe dims the lights

      Africa switches on as Europe dims the lights

      9 April 2026
    • TCS
      Watts & Wheels S1E5: 'A Bentley of the bush and a car that swims'

      Watts & Wheels S1E5: ‘A Bentley of the bush and a car that swims’

      8 June 2026
      TCS | Charge's R1.8-billion bet on an off-grid EV future - Charge chairman Joubert Roux

      TCS | Charge’s R1.8-billion bet on an off-grid EV future

      18 May 2026
      TCS+ | The Up&Up Group on the hidden cost of AI - Jason Harrison

      TCS+ | The Up&Up Group on the hidden cost of AI

      13 May 2026
      Michael Rossouw

      TCS+ | The retirement decision most South Africans get wrong

      6 May 2026
      TCS | The Cape Town start-up listening for TB with AI - Braden van Breda

      TCS | The Cape Town start-up listening for TB with AI

      4 May 2026
    • Opinion
      The clock is ticking on South African banks' biggest advantage - Pambos Soteriades

      The clock is ticking on South African banks’ biggest advantage

      9 June 2026

      Clashing judgments leave South Africa’s crypto law unsettled

      2 June 2026
      The clock is ticking on South African banks' biggest advantage - Pambos Soteriades

      The trap inside South Africa’s banking MVNO boom

      1 June 2026
      The hidden cost of social media age bans is everyone's privacy - Petrus Potgieter

      The hidden cost of social media age bans is everyone’s privacy

      29 May 2026
      Treasury's crypto crackdown is a betrayal of Mandela's promise - Duncan McLeod

      Treasury’s crypto crackdown is a betrayal of Mandela’s promise

      22 May 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM Telecom
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Sections » Telecoms » MTN sheds 5 million customers in Nigeria

    MTN sheds 5 million customers in Nigeria

    By Staff Reporter3 May 2021
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    MTN Nigeria CEO Karl Toriola

    Lagos-listed MTN Nigeria Communications shed five million mobile subscribers in the first three months of the year as it struggled with customer churn and restrictions on Sim card sales and activations.

    JSE-listed MTN Group, which owns Nigeria’s largest telecommunications operator, on Monday said there was also a slight slippage in data customers at the unit, with active subscribers down by 71 000 to 32.5 million.

    Despite this, service revenue climbed by 17.2% to ₦385.2-billion and earnings before interest, tax, depreciation and amortisation (Ebitda) climbed by 19.1% to ₦204.5-billion. Ebitda margin climbed by 0.9 percentage points to 53.1%. Earnings per share rose by 42.5% while profit before tax was up 33.9%.

    Digital revenue grew by 101% and fintech revenue by 28.5% as customers continued to adopt digital products and services

    “We made good progress in the first quarter of 2021 despite the continued impact of the Covid-19 pandemic,” said MTN Nigeria CEO Karl Toriola in a statement to shareholders.

    “We continue to collaborate with the Nigerian Communications Commission and the Nigerian Identity Management Commission to update subscriber records with the national identity number (NIN). More than 35 million subscribers have submitted their NINs as at 30 April 2021, representing approximately 50% of our subscriber base and 63% of service revenue,” Toriola said.

    Although active data subscribers fell slightly, MTN Nigeria still recorded an 86.7% increase in data traffic, supporting by additional access to the key 800MHz band.

    Digital revenue grew by 101% and fintech revenue by 28.5% as customers continued to adopt digital products and services, a trend accelerated by the pandemic.  — © 2021 NewsCentral Media

    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Karl Toriola MTN MTN Nigeria top
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleForget pricing alone: This is how telcos can succeed in South Africa
    Next Article Verizon takes a bath as it offloads Yahoo and AOL

    Related Posts

    MTN's first AI target? Itself - Charles Molapisi

    MTN’s first AI target? Itself

    11 June 2026
    MTN South Africa hunts up to R6-billion in savings - Ferdi Moolman

    MTN South Africa hunts up to R6-billion in savings

    10 June 2026
    MTN Group goes all-in on platforms and AI - Ralph Mupita

    MTN Group goes all-in on platforms and AI

    10 June 2026
    Company News
    When jammers kill the signal, AI goes blind too - Rory Atkinson Orange Logistics Sigfox South Africa

    When jammers kill the signal, AI goes blind too

    12 June 2026
    Workday Horizon shows SA firms how to make AI deliver - Kiv Moodley

    Workday Horizon shows SA firms how to make AI deliver

    12 June 2026
    Hisense, Makro team up for winter laundry promotion

    Hisense, Makro team up for winter laundry promotion

    12 June 2026
    Opinion
    The clock is ticking on South African banks' biggest advantage - Pambos Soteriades

    The clock is ticking on South African banks’ biggest advantage

    9 June 2026

    Clashing judgments leave South Africa’s crypto law unsettled

    2 June 2026
    The clock is ticking on South African banks' biggest advantage - Pambos Soteriades

    The trap inside South Africa’s banking MVNO boom

    1 June 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    The missing number in Vodacom's annual report - Nkosana Makate please call me

    The missing number in Vodacom’s annual report

    12 June 2026
    How Sixty60 turned lockdown luck into a lasting lead

    How Sixty60 turned lockdown luck into a lasting lead

    12 June 2026
    SABC+ buckles as 477 000 fans pile in for Bafana opener

    SABC+ buckles as 477 000 fans pile in for Bafana opener

    12 June 2026
    The dizzying scale of Elon Musk's fortune

    The dizzying scale of Elon Musk’s fortune

    12 June 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}