Striking MTN employees kept up their picket at the company’s head office near Roodepoort ahead of an expected meeting on Wednesday to break the deadlock. With police officers guarding the entrance to
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Mobile operator MTN has apologised to customers for service disruptions as strike action continues to impact on operations. “It is with great disappointment that our customers are subjected to the recent service experiences which are as a result of the
The Communication Workers Union has taken to social media to direct its vitriol at MTN management as the strike against the telecommunications operator enters its second week. The CWU’s Facebook page has become a battleground for launching
Telecommunications & postal services minister Siyabonga Cwele presented his budget vote speech last week and concealed among the details is a ticking time bomb that’s about to go off on mobile operators, broadcasters and Internet service providers
MTN’s call centre was closed on Sunday as the strike over pay and bonuses at the company continued. “Dear customers, please note that our services have been disrupted and the
MTN says it has taken the Communication Workers Union (CWU) to the Johannesburg labour court for allegedly blocking entrances to the company’s offices and intimidating staff. MTN South Africa’s chief
MTN South Africa has shut down its e-billing portal until security concerns have been addressed, the mobile operator said on Friday. “This has been implemented with immediate effect and customers will receive their bills via e-mail
South Africa’s big three mobile operators have taken a “short-term view to satisfy their shareholders” by increasing the price of their post-paid packages, a decision that could come back to haunt them in the longer term. That’s one of the conclusions
Local mobile operators’ claims that rising input costs are fuelling contract price hikes are not reflected in these companies’ financial statements, says a research body. Research ICT Africa has put together a research brief that asks whether
Low pay, insufficient weekend remuneration and a lack of transport money are key reasons for why MTN staff say they have gone on strike this week. On Wednesday, hundreds of MTN staff from the company’s call centres and service