Browsing: MTN

Telecommunications & postal services minister Siyabonga Cwele presented his budget vote speech last week and concealed among the details is a ticking time bomb that’s about to go off on mobile operators, broadcasters and Internet service providers

MTN’s call centre was closed on Sunday as the strike over pay and bonuses at the company continued. “Dear customers, please note that our services have been disrupted and the

MTN says it has taken the Communication Workers Union (CWU) to the Johannesburg labour court for allegedly blocking entrances to the company’s offices and intimidating staff. MTN South Africa’s chief

MTN South Africa has shut down its e-billing portal until security concerns have been addressed, the mobile operator said on Friday. “This has been implemented with immediate effect and customers will receive their bills via e-mail

South Africa’s big three mobile operators have taken a “short-term view to satisfy their shareholders” by increasing the price of their post-paid packages, a decision that could come back to haunt them in the longer term. That’s one of the conclusions

Local mobile operators’ claims that rising input costs are fuelling contract price hikes are not reflected in these companies’ financial statements, says a research body. Research ICT Africa has put together a research brief that asks whether

Low pay, insufficient weekend remuneration and a lack of transport money are key reasons for why MTN staff say they have gone on strike this week. On Wednesday, hundreds of MTN staff from the company’s call centres and service

Lack of proper security in MTN’s e-billing platform means anyone can randomly access the confidential details of the operator’s customers, including their itemised billing information. The

There was palpable anger on the streets outside MTN’s headquarters in Fairland, Johannesburg on Wednesday as hundreds of workers – mainly from the group’s call centre operations – went on strike