Replying to a customer on WhatsApp will start costing business users money from October. Meta won’t confirm how much.
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CM.com’s James Bayhack on how agentic AI and WhatsApp are transforming customer engagement at scale.
Meta’s pick of an Indian fintech founder signals the scale of the company’s payment ambitions for WhatsApp.
Meta Platforms’ paid WhatsApp messaging tier adds stickers, themes and custom icons for R28.99/month.
VPN downloads have jumped 14-fold in Russia, and even loyal officials now juggle phones to stay private.
Meta Platforms said on Monday it is filing a federal court contempt order against Israeli spyware firm NSO Group.
Meta is leaning on its apps’ reach to pull companies’ ads and workflows onto one AI platform.
Meta Platforms is rolling out a new “Incognito Chat” feature for its AI assistant on WhatsApp.
Capitec Connect users now call each other for free. It’s the latest blow to a product category that once built empires.
Meta Platforms has started trialling a paid WhatsApp tier offering themes, premium stickers and expanded chat pinning.