The complaints and compliance committee of communications regulator Icasa will next week hear a complaint against MTN South Africa, brought by Transnet, after the mobile operator allegedly refused to port certain numbers belonging to the state-owned company to a competitor in the telecommunications industry.
Transnet brought the complaint against MTN in terms of Icasa’s number portability regulations, which allow customers to switch networks without losing their number.
The matter will be held on an urgent basis on 19 March at Icasa’s head office in Sandton, it said in a statement.
“This public hearing will afford both parties an opportunity to express their views on the matter and assist the committee to resolve this alleged non-compliance in line with applicable laws,” said Icasa’s Keabetswe Modimoeng.
“Number portability regulations are an important pro-consumer (intervention) aimed at stimulating competition and promoting consumer choice in their consumption of electronic communications services.” — (c) 2018 NewsCentral Media