Capitec’s online banking app was down for several hours on Tuesday – payday for many South Africans – due to what the bank called a “technical issue”.

Capitec clients took to X and other social media platforms to voice their unhappiness about the downtime.

“The Capitec app going down on pay day is national heritage,” posted one X user. Another said: “Capitec has to be using the same people that developed the home affairs system because why it’s always down??”

Asked to comment on Tuesday’s downtime, a Capitec spokeswoman said via e-mail that the issue lasted only a few hours on Tuesday morning.

During the downtime, Capitec said it “directed our clients towards our card services and ATM options”.