South Africa’s banks are taking divergent paths on AI, with Investec insisting people, not machines, define the institution.
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The expansion is central to the home affairs department’s plan to finally retire the much-defrauded green ID book.
Vodacom CEO Shameel Joosub has compared voice’s decline to the same trajectory SMS followed into irrelevance.
Section 189 protects against retrenchments in South Africa. But natural attrition needs no consultation, and AI is accelerating it.
Capitec CEO Graham Lee has revealed the bank is seeking early access to Anthropic’s Mythos as cyber risks escalate for banks.
Capitec Connect users now call each other for free. It’s the latest blow to a product category that once built empires.
Capitec Connect will now offer free on-net calls and consumer financing for smartphones.
South Africa’s largest retail bank by client numbers says the roll-out has moved well past the experimental phase.
Capitec Connect, a Cell C-hosted MVNO, now has 1.5 million active users and is eyeing home broadband services next.
A PwC analysis shows technology investment is accelerating as incumbents face pressure from challenger banks.