Capitec Connect users now call each other for free. It’s the latest blow to a product category that once built empires.
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Capitec Connect will now offer free on-net calls and consumer financing for smartphones.
South Africa’s largest retail bank by client numbers says the roll-out has moved well past the experimental phase.
Capitec Connect, a Cell C-hosted MVNO, now has 1.5 million active users and is eyeing home broadband services next.
A PwC analysis shows technology investment is accelerating as incumbents face pressure from challenger banks.
Absa has taken a R2.4-billion hit after a strategy shift left software assets with zero recoverable value.
ID applications are the first use case, but passports and other types of documents are in the pipeline.
Capitec’s new AI-powered Pulse tool cuts call centre handling times by up to 18% by prepping agents in advance.
Andrew Baker takes over from Wim de Bruyn, who will now head a different executive portfolio within the bank.
Standard Bank has confirmed the phased roll-out of smart ID application and renewal services at select branches.