Browsing: Capitec

Capitec came out tops for its social media performance among South Africa’s banks, according to the 2014/2015 Ubiquity Social Intelligence Report released on Wednesday. Capitec was also the only bank to receive a net positive opinion on social media

Capitec has displaced First National Bank at the top of a list that ranks how satisfied consumers are with their bank’s online facilities. The third annual “Internet Banking SITEisfaction” survey, conducted by online marketing research agency Columinate, has found that satisfaction among FNB clients has fallen

The cost of banking has remained unchanged in the past year, according to research by trade union Solidarity released on Tuesday. “Monthly bank costs have started to stagnate at an R80 to R100 level,” senior researcher Paul Joubert said at a presentation in Pretoria. “Bank fees are a lot better

Consumers at all of SA’s big banks, with the exception of Nedbank, are paying lower fees than they were last year. This is according to the third annual bank fees report by the Solidarity Research Institute, the research arm of the Solidarity trade union. The report, which was released on

There will be a dramatic increase in the number of independently operated automated teller machines (ATMs) in SA in the next five years. That’s the prediction of Marc Sternberg