Customers are about three times more likely to use ChatGPT-style tools than company chatbots, Gartner has found.
Author: Fanie van Rooyen
Fanie van Rooyen
Dr Fanie van Rooyen is TechCentral's deputy editor. A former Beeld journalist with a doctorate in science communication, he writes about technology and how society can talk about it responsibly.
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