Capitec’s new AI-powered Pulse tool cuts call centre handling times by up to 18% by prepping agents in advance.
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All the latest technology news from South Africa and around the world.
South African e-commerce platform Bob Group has appointed Anita Erasmus as CEO designate.
South African firms face higher rates of malicious insider activity than global average, a new Mimecast report has found.
AI adoption across the jobs value chain is causing a seismic shift in the education-to-jobs pipeline.
Syria has launched an international tender for a new mobile network operator licence to replace MTN.
A Visa survey has found that 63% of respondents used AI tools for tasks including product research.
FNB has announced lower commission rates and a simplified pricing structure for its Speedpoint card payment terminals.
Business confidence has hit its best level since 2015 but the war in the Middle East is a major concern.
MTN trials have shown how mmWave repeater technology can crack one of 5G’s biggest coverage challenges.
Chery will launch its iCAUR V23 electric sports utility vehicle brand in South Africa in May, it said late on Tuesday.