Cell C has said it could seek legal advice after a disgruntled customer erected a giant banner outside a shopping centre in Randburg taking aim at the mobile operator’s service.
The customer, angered by service he received at a Sandton City branch of the franchise, put up a large spoof banner in Johannesburg, Beeld reported at the weekend.
Cell C spokeswoman Karin Fourie told the newspaper that they were informed about the banner, put up by a client who was involved in a dispute with the service provider.
The mobile operator asked both the client and the shopping centre to remove the banner, but this request was ignored by both parties.
She said Cell C would seek legal advice if the banner was not removed.
The banner, which appeared professionally printed and bore the Cell C logo, was prominently displayed along the busy Beyers Naude Drive near the intersection with the N1 highway.
“The most useless service provider in SA — Cell C Sandton City,” it read.
It gave the name of the franchise manager and his phone number, claiming he had said that his “unnamed executive head refuses to assist the customer”. — Sapa