MultiChoice subscribers were left seething on Saturday after its DStv Now streaming service collapsed at the start of the Springboks’ opening match in the 2019 Rugby World Cup.
The DStv Now service bombed out near the start of the pivotal game against New Zealand’s All Blacks. Viewers took to social media to criticise the broadcaster for the problems, which appeared to be mostly resolved in time for the second half of the game, which the Springboks lost 23-13.
The problem was reportedly caused by too many users trying to log onto the system for the first time. A MultiChoice spokesman promised to provide a full breakdown of the reasons for the problems on Monday.
— Ndaba ko Mkhulu 🇿🇦 (@Ntokozo_Nikoe) September 21, 2019
— Calvin wade dennis (@Calvin36dennis) September 21, 2019
Dear @DStv, please refrain from advertising if you can’t deliver.
Your DSTV Now app is costing thousands of people the opportunity to support the @Springboks. What a shame. @SuperSportTV @MultiChoice https://t.co/Ue87iuN5Rw
— Jana Marx (@janamarx04) September 21, 2019
— Wendy Knowler (@wendyknowler) September 21, 2019