Browsing: Eddie Moyce

MTN hires chief customer experience officer

MTN South Africa has appointed a new chief customer experience officer, naming Isabella Naidoo to the position. She replaces Eddie Moyce, who resigned. The news of the appointment comes just days after new findings from

MTN given a reprieve in parliament

The Freedom Front Plus won’t submit complaints against MTN to parliament any longer after holding a meeting with the company on Thursday. This is according to FF Plus parliamentary spokesman on communications Anton Alberts. In late November, the party

How Wasps sting consumers

“You’ll need two dozen purple-scented candles and a goat suitable for ritual slaughter. Oh, and about a kilo of salt to draw a pentagram on the floor (blackboard chalk doesn’t work),” read a response to a frustrated consumer on an online forum asking for advice on how to unsubscribe from unwanted mobile

MTN base stations vandalised

MTN South Africa has recently experienced a surge in vandalism of transformers and the siphoning of diesel at its mobile base stations. The problem is being experienced in Gauteng and Mpumalanga, with the situation “rife” in Limpopo, the mobile operator said on Friday

Spike in Sim-swap fraud

Mobile operators are reporting a sharp increase in Sim-swap fraud, where fraudsters request the companies to swap out Sims so that they can get the one-time Pins needed to perform transactions using Internet banking. Criminals do this to compromise consumers

‘Airtime scam’ led to MTN arrests

Six suspects, not 10 as earlier reported by Sapa, were arrested on Thursday morning at MTN’s head office near Roodepoort. The operator explains the six — two of whom were MTN contractors — are suspected to have sold new Sim

Rica, or bust

South Africans who do not have their Sim cards registered by the end of the day on Thursday will have their cellphone numbers deactivated. Rica is the Regulation of Interception of Communications Act, which