TechCentralTechCentral
    Facebook Twitter YouTube LinkedIn
    Facebook Twitter LinkedIn YouTube
    TechCentral TechCentral
    NEWSLETTER
    • News

      Moves afoot to fix Eskom’s debt problem

      4 July 2022

      Audi South Africa to offer free connectivity upgrades

      4 July 2022

      Shock fuel price increase announced

      4 July 2022

      Wiocc’s data centre business, OADC, appoints CEO

      4 July 2022

      Google’s Equiano cable lands in Namibia

      3 July 2022
    • World

      Tether fails to calm jittery nerves

      4 July 2022

      EU to impose wide-ranging new rules on the crypto industry

      3 July 2022

      Crypto hedge fund Three Arrows files for bankruptcy

      3 July 2022

      Meta girds for ‘fierce’ headwinds

      1 July 2022

      Graphics card prices plummet as crypto demand dries up

      30 June 2022
    • In-depth

      The NFT party is over

      30 June 2022

      The great crypto crash: the fallout, and what happens next

      22 June 2022

      Goodbye, Internet Explorer – you really won’t be missed

      19 June 2022

      Oracle’s database dominance threatened by rise of cloud-first rivals

      13 June 2022

      Everything Apple announced at WWDC – in less than 500 words

      7 June 2022
    • Podcasts

      How your organisation can triage its information security risk

      22 June 2022

      Everything PC S01E06 – ‘Apple Silicon’

      15 June 2022

      The youth might just save us

      15 June 2022

      Everything PC S01E05 – ‘Nvidia: The Green Goblin’

      8 June 2022

      Everything PC S01E04 – ‘The story of Intel – part 2’

      1 June 2022
    • Opinion

      South Africa can no longer rely on Eskom alone

      4 July 2022

      Has South Africa’s advertising industry lost its way?

      21 June 2022

      Rob Lith: What Icasa’s spectrum auction means for SA companies

      13 June 2022

      A proposed solution to crypto’s stablecoin problem

      19 May 2022

      From spectrum to roads, why fixing SA’s problems is an uphill battle

      19 April 2022
    • Company Hubs
      • 1-grid
      • Altron Document Solutions
      • Amplitude
      • Atvance Intellect
      • Axiz
      • BOATech
      • CallMiner
      • Digital Generation
      • E4
      • ESET
      • Euphoria Telecom
      • IBM
      • Kyocera Document Solutions
      • Microsoft
      • Nutanix
      • One Trust
      • Pinnacle
      • Skybox Security
      • SkyWire
      • Tarsus on Demand
      • Videri Digital
      • Zendesk
    • Sections
      • Banking
      • Broadcasting and Media
      • Cloud computing
      • Consumer electronics
      • Cryptocurrencies
      • Education and skills
      • Energy
      • Fintech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Motoring and transport
      • Public sector
      • Science
      • Social media
      • Talent and leadership
      • Telecoms
    • Advertise
    TechCentralTechCentral
    Home»Promoted Content»Telviva’s unified communications platform on the SA export list

    Telviva’s unified communications platform on the SA export list

    Promoted Content By David Meintjes25 April 2022
    Facebook Twitter LinkedIn WhatsApp Telegram Email
    The author, Telviva CEO David Meintjes

    Modern communication, swayed by the internet of things, has drastically evolved from the humble voice call to e-mailing, blogging, mobile voice and video chatting, instant messaging, and exchanging emoji and GIFs over messaging apps. Businesses, too, have digitalised to engage their customers, suppliers and employees through multiple online channels that embrace mobility, remote working, enhanced productivity and cost efficiency. This makes sense, of course, as the cost of data steadily continues its downward trend while more people get online every day.

    In a highly contested, super-competitive commercial environment for businesses, the race is on for the heart of the customer — often manifesting in a customer intimacy strategy. Such a strategy requires companies to invest heavily to identify, track, personalise and optimise every step of their customers’ digital journey. Real-time communication, with access to accurate customer information at your fingertips, at every customer interaction and on any interface, is what the latest iteration of modern communication entails. Until now, this was mostly limited to contact centres; it is now available in some general business communication tools.

    Learn more at www.telviva.co.za

    Telviva, a South African market leader in cloud PBX and unified communications and collaboration (UC&C), believed that their South African-designed Telviva One UC&C product platform could stand toe to toe with other global products. A comparative analysis with other European offerings has shown an edge to the advantage of Telviva. This was a significant highlight at the 2022 edition of Mobile World Congress (MWC) for the Telviva team.

    Telviva joined global leaders in exhibiting their software at the conference in Barcelona. The MWC event is primarily geared towards all innovations within the mobile ecosystem. This year, the conference content lived up to its promise and underlined the speed of digital transition in business and having the right tools, resonating perfectly with Telviva’s vision for the UC&C market. The company’s attendance and participation reinforced the emphasis on establishing the right partners in the global market and will further enable it to better service global companies.

    Telviva’s presence at MWC marked its soft launch into Europe, targeting service providers, IT integrators and cloud PBX players

    The organisation’s presence at MWC also marked its soft launch into Europe, targeting service providers, IT integrators and cloud PBX players. This followed a successful activation of Telviva’s first partner in Canada. Telviva was well received and activated its first European partner within two weeks of the event and is now pursuing several other partner opportunities. The company opted to penetrate European markets through a strategic, partner-led approach following the success of 18 white-label partnerships in South Africa that’s helping businesses transform with communication digitalisation.

    Key attributes that make the Telviva One platform attractive include the feature set, ease of interoperability with other solutions, great performance-to-price relationship and the bring-your-own-brand and carrier models. The solution is an affordable all-in-one “Swiss army knife” meeting most communications needs.

    Beyond the simple acknowledgment that communication needs to happen anywhere and with any device, the race for the heart of a customer is heating up. Everything is geared towards customer intimacy and how you extend the lifetime value of a customer. UC&C is key to crafting this customer journey and ensuring that the identity, history and context of past engagements are seamlessly available.

    Future of communication

    The future of communication is a blend of text, audio and visual over any device, with high levels of interoperability into underlying enterprise systems. This is evidenced by recent research from Gartner whereby they expect:

    • By the end of this year, 15% of organisations will rely solely on cloud office suites for their business communication needs, including telephony — a significant increase from 2% in 2019.
    • By 2023, the number of remote workers will have doubled to over two-thirds of digital workers, shifting buyer requirements to demand work-anywhere capabilities.
    • By 2024, 75% of enterprise users will not use a desk phone, up from 30% in 2020.

    These trends bode well for market adoption of cloud services and growth will cascade to the market that Telviva serves.

    Telviva’s platform is live in Amazon Web Services data centres in Southern Africa, North America and Europe, and is ready to be leveraged for new partnerships. The company is excited about the future, with increased confidence to compete in international markets.

    Should you wish to learn more about our solutions, please visit our website www.telviva.co.za.

    • David Meintjes is CEO Telviva
    • This promoted content was paid for by the party concerned
    David Meintjes Telviva Telviva One
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email
    Previous ArticleDelivering NetApp solutions more effectively on Azure Marketplace
    Next Article Make the world your office with Dell Latitude

    Related Posts

    Moves afoot to fix Eskom’s debt problem

    4 July 2022

    Audi South Africa to offer free connectivity upgrades

    4 July 2022

    Shock fuel price increase announced

    4 July 2022
    Add A Comment

    Comments are closed.

    Promoted

    The MSP value proposition has evolved – here’s why it matters

    4 July 2022

    Presenting the cloud finance in South Africa survey with AWCape and Sage

    4 July 2022

    The Equiano cable has landed

    4 July 2022
    Opinion

    South Africa can no longer rely on Eskom alone

    4 July 2022

    Has South Africa’s advertising industry lost its way?

    21 June 2022

    Rob Lith: What Icasa’s spectrum auction means for SA companies

    13 June 2022

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    © 2009 - 2022 NewsCentral Media

    Type above and press Enter to search. Press Esc to cancel.