Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News

      The little-known company disrupting Eskom’s monopoly

      16 June 2025

      TechCentral Nexus S0E2: South Africa’s digital battlefield

      16 June 2025

      AI and the future of ICT distribution

      16 June 2025

      Beijing’s chip champions blacklisted by Taiwan

      16 June 2025

      Chief sub-editor wanted – help shape South African tech media

      16 June 2025
    • World

      Yahoo tries to make its mail service relevant again

      13 June 2025

      Qualcomm shows off new chip for AI smart glasses

      11 June 2025

      Trump tariffs to dim 2025 smartphone shipments

      4 June 2025

      Shrimp Jesus and the AI ad invasion

      4 June 2025

      Apple slams EU rules as ‘flawed and costly’ in major legal pushback

      2 June 2025
    • In-depth

      Grok promised bias-free chat. Then came the edits

      2 June 2025

      Digital fortress: We go inside JB5, Teraco’s giant new AI-ready data centre

      30 May 2025

      Sam Altman and Jony Ive’s big bet to out-Apple Apple

      22 May 2025

      South Africa unveils big state digital reform programme

      12 May 2025

      Is this the end of Google Search as we know it?

      12 May 2025
    • TCS

      TechCentral Nexus S0E1: Starlink, BEE and a new leader at Vodacom

      8 June 2025

      TCS+ | The future of mobile money, with MTN’s Kagiso Mothibi

      6 June 2025

      TCS+ | AI is more than hype: Workday execs unpack real human impact

      4 June 2025

      TCS | Sentiv, and the story behind the buyout of Altron Nexus

      3 June 2025

      TCS | Signal restored: Unpacking the Blue Label and Cell C turnaround

      28 May 2025
    • Opinion

      Beyond the box: why IT distribution depends on real partnerships

      2 June 2025

      South Africa’s next crisis? Being offline in an AI-driven world

      2 June 2025

      Digital giants boost South African news media – and get blamed for it

      29 May 2025

      Solar panic? The truth about SSEG, fines and municipal rules

      14 April 2025

      Data protection must be crypto industry’s top priority

      9 April 2025
    • Company Hubs
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • AvertITD
      • Braintree
      • CallMiner
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • Incredible Business
      • iONLINE
      • Iris Network Systems
      • LSD Open
      • NEC XON
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Tenable
      • Vertiv
      • Videri Digital
      • Wipro
      • Workday
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Fintech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Public sector
      • Retail and e-commerce
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Company News » Telviva’s unified communications platform on the SA export list

    Telviva’s unified communications platform on the SA export list

    By David Meintjes25 April 2022
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    The author, Telviva CEO David Meintjes

    Modern communication, swayed by the internet of things, has drastically evolved from the humble voice call to e-mailing, blogging, mobile voice and video chatting, instant messaging, and exchanging emoji and GIFs over messaging apps. Businesses, too, have digitalised to engage their customers, suppliers and employees through multiple online channels that embrace mobility, remote working, enhanced productivity and cost efficiency. This makes sense, of course, as the cost of data steadily continues its downward trend while more people get online every day.

    In a highly contested, super-competitive commercial environment for businesses, the race is on for the heart of the customer — often manifesting in a customer intimacy strategy. Such a strategy requires companies to invest heavily to identify, track, personalise and optimise every step of their customers’ digital journey. Real-time communication, with access to accurate customer information at your fingertips, at every customer interaction and on any interface, is what the latest iteration of modern communication entails. Until now, this was mostly limited to contact centres; it is now available in some general business communication tools.

    Learn more at www.telviva.co.za

    Telviva, a South African market leader in cloud PBX and unified communications and collaboration (UC&C), believed that their South African-designed Telviva One UC&C product platform could stand toe to toe with other global products. A comparative analysis with other European offerings has shown an edge to the advantage of Telviva. This was a significant highlight at the 2022 edition of Mobile World Congress (MWC) for the Telviva team.

    Telviva joined global leaders in exhibiting their software at the conference in Barcelona. The MWC event is primarily geared towards all innovations within the mobile ecosystem. This year, the conference content lived up to its promise and underlined the speed of digital transition in business and having the right tools, resonating perfectly with Telviva’s vision for the UC&C market. The company’s attendance and participation reinforced the emphasis on establishing the right partners in the global market and will further enable it to better service global companies.

    Telviva’s presence at MWC marked its soft launch into Europe, targeting service providers, IT integrators and cloud PBX players

    The organisation’s presence at MWC also marked its soft launch into Europe, targeting service providers, IT integrators and cloud PBX players. This followed a successful activation of Telviva’s first partner in Canada. Telviva was well received and activated its first European partner within two weeks of the event and is now pursuing several other partner opportunities. The company opted to penetrate European markets through a strategic, partner-led approach following the success of 18 white-label partnerships in South Africa that’s helping businesses transform with communication digitalisation.

    Key attributes that make the Telviva One platform attractive include the feature set, ease of interoperability with other solutions, great performance-to-price relationship and the bring-your-own-brand and carrier models. The solution is an affordable all-in-one “Swiss army knife” meeting most communications needs.

    Beyond the simple acknowledgment that communication needs to happen anywhere and with any device, the race for the heart of a customer is heating up. Everything is geared towards customer intimacy and how you extend the lifetime value of a customer. UC&C is key to crafting this customer journey and ensuring that the identity, history and context of past engagements are seamlessly available.

    Future of communication

    The future of communication is a blend of text, audio and visual over any device, with high levels of interoperability into underlying enterprise systems. This is evidenced by recent research from Gartner whereby they expect:

    • By the end of this year, 15% of organisations will rely solely on cloud office suites for their business communication needs, including telephony — a significant increase from 2% in 2019.
    • By 2023, the number of remote workers will have doubled to over two-thirds of digital workers, shifting buyer requirements to demand work-anywhere capabilities.
    • By 2024, 75% of enterprise users will not use a desk phone, up from 30% in 2020.

    These trends bode well for market adoption of cloud services and growth will cascade to the market that Telviva serves.

    Telviva’s platform is live in Amazon Web Services data centres in Southern Africa, North America and Europe, and is ready to be leveraged for new partnerships. The company is excited about the future, with increased confidence to compete in international markets.

    Should you wish to learn more about our solutions, please visit our website www.telviva.co.za.

    • David Meintjes is CEO Telviva
    • This promoted content was paid for by the party concerned


    David Meintjes Telviva Telviva One
    Subscribe to TechCentral Subscribe to TechCentral
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleDelivering NetApp solutions more effectively on Azure Marketplace
    Next Article Make the world your office with Dell Latitude

    Related Posts

    Webinar: Discover local and global strategies to enhance your customer experience

    24 April 2025

    Telviva launches Call2Teams: native voice capability in Microsoft Teams

    17 March 2025

    How Telviva transformed CT International’s business communication

    5 March 2025
    Add A Comment

    Comments are closed.

    Company News

    Huawei Watch Fit 4 Series: smarter sensors, sharper design, stronger performance

    13 June 2025

    Change Logic and BankservAfrica set new benchmark with PayShap roll-out

    13 June 2025

    SAPHILA 2025 – transcending with purpose, connection and AI-powered vision

    13 June 2025
    Opinion

    Beyond the box: why IT distribution depends on real partnerships

    2 June 2025

    South Africa’s next crisis? Being offline in an AI-driven world

    2 June 2025

    Digital giants boost South African news media – and get blamed for it

    29 May 2025

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    © 2009 - 2025 NewsCentral Media

    Type above and press Enter to search. Press Esc to cancel.