Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News

      Wi-Fi or mobile? Tug-of-war over 6GHz intensifies

      25 June 2025

      War of words erupts over home affairs database fee hike

      24 June 2025

      Don’t expect Starlink in South Africa anytime soon

      24 June 2025

      Finally! Tribunal unpacks why it blocked Vodacom’s Vumatel deal

      24 June 2025

      Samsung to unveil new folding phones at July event

      24 June 2025
    • World

      Mira Murati’s Thinking Machines hits $10-billion valuation

      24 June 2025

      Watch | Starship rocket explodes in setback to Musk’s Mars mission

      19 June 2025

      Trump Mobile dials into politics, profit and patriarchy

      17 June 2025

      Samsung plots health data hub to link users and doctors in real time

      17 June 2025

      Beijing’s chip champions blacklisted by Taiwan

      16 June 2025
    • In-depth

      Meta bets $72-billion on AI – and investors love it

      17 June 2025

      MultiChoice may unbundle SuperSport from DStv

      12 June 2025

      Grok promised bias-free chat. Then came the edits

      2 June 2025

      Digital fortress: We go inside JB5, Teraco’s giant new AI-ready data centre

      30 May 2025

      Sam Altman and Jony Ive’s big bet to out-Apple Apple

      22 May 2025
    • TCS

      TechCentral Nexus S0E3: Behind Takealot’s revenue surge

      23 June 2025

      TCS | South Africa’s Sociable wants to make social media social again

      23 June 2025

      TCS+ | AfriGIS’s Helen Hulett on how tech can help resolve South Africa’s water crisis

      18 June 2025

      TechCentral Nexus S0E2: South Africa’s digital battlefield

      16 June 2025

      TechCentral Nexus S0E1: Starlink, BEE and a new leader at Vodacom

      8 June 2025
    • Opinion

      South Africa pioneered drone laws a decade ago – now it must catch up

      17 June 2025

      AI and the future of ICT distribution

      16 June 2025

      Singapore soared – why can’t we? Lessons South Africa refuses to learn

      13 June 2025

      South Africa risks being left behind as stablecoins reshape global finance

      6 June 2025

      Beyond the box: why IT distribution depends on real partnerships

      2 June 2025
    • Company Hubs
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • AvertITD
      • Braintree
      • CallMiner
      • CambriLearn
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • Incredible Business
      • iONLINE
      • Iris Network Systems
      • LSD Open
      • NEC XON
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Tenable
      • Vertiv
      • Videri Digital
      • Wipro
      • Workday
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Fintech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Public sector
      • Retail and e-commerce
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Internet and connectivity » Africa has a feature phone problem

    Africa has a feature phone problem

    The high price of smartphones in Africa, often the result of high taxes, is undermining the continent's digitisation.
    By Nkosinathi Ndlovu23 November 2023
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp

    Infrastructure investments are strengthening Africa’s connectivity backbone, but the high price of smartphones and other smart devices is undermining the rate of digitisation.

    Device affordability – or unaffordability, to be precise – is hindering the adoption rate of digital services. This theme threaded through many of the discussions at this year’s AfricaCom event held in Cape Town last week. The same topic dominated the conversation at the Mobile World Congress held in Rwanda in October.

    “In sub-Saharan Africa, smartphone affordability is a key barrier to using mobile internet in the region,” said the GSMA, a mobile operator industry body, in an October report on the state of the mobile economy in the region. “This is an area of growing concern, as reducing the internet usage gap is critical to closing the digital divide.”

    The problem is already evident when internet usage rates are compared to the level of coverage

    The reason mobile connectivity is of particular importance – as compared to desktop, laptop or any other device type – is because mobile connections are the driver of internet adoption on the continent. Having contributed US$170-billion, or 8.1% to Africa’s GDP, in 2022, the GSMA predicts that mobile will contribute $210-billion to the African economy annually by 2030.

    From an infrastructural perspective, many initiatives involving governments, private entities and public-private partnerships are converging to help improve the quality and reach of internet connectivity across Africa. Google’s Equiano subsea cable, for example, spans 15 000km along Africa’s west coast and is the highest capacity subsea cable on the continent. “Subsea cables drive down the cost of connectivity down the line,” Google Africa MD Alex Okosi told TechCentral in an interview.

    While subsea cables bring high-capacity connections to a country’s coastline, more infrastructure is required to extend those connections further inland to those areas where people live. As such, governments such as those of Tanzania and Botswana are investing in fibre to boost in-country connectivity – especially to remote areas.

    Subsidies

    “In Tanzania, the government is giving subsidies to the private sector to put the infrastructure in place,” said Tanzania’s minister of ICT, Nape Moses Nnauye, at a ministerial conference at AfricaCom last week.

    Meanwhile, telecoms companies are exploring the integration of satellite technology into their networks so they can provide ubiquitous coverage to the countries in which they operate.

    The drawback, it seems, is that all this upstream investment is going to solve the coverage problem while internet adoption rates lag because users cannot afford devices.

    Read: South Africa at risk of losing digital lead in Africa

    The problem is already evident when internet usage rates are compared to the level of coverage. “Around 60% of the population does not use mobile internet despite living in an area with coverage,” said the GSMA, highlighting how feature phones, as opposed to internet-capable smartphones, dominate the African market.

    One of the major inflationary factors increasing the cost of mobile devices is the imposition of high import duties and taxes by governments, which suppliers then pass on to consumers. In South Africa, the department of trade, industry & competition classifies a cellphone as a “luxury good” and taxes it accordingly.

    Telkom Consumer CEO Lunga Siyo

    South Africa’s approach is in stark contrast to the perspective given by Tanzania’s Nnauye at the ministerial conference: “Today connectivity is one of the human rights because it changes how we access other rights – be it health services, immigration or government services. It is the key to all these other rights,” said Nnauye.

    Telkom Consumer CEO Lunga Siyo echoed the same sentiment, saying: “That import duty cannot be as high as if it is a luxury good – because it’s not.”

    South Africa is not the only jurisdiction that imposes high import taxes on cellphones, so a change in perspective could benefit millions of people. But these governments are also reliant on the income these taxes provide.

    The challenge is to produce devices at a low enough price point to gain market share, particularly in 5G and 4G

    “What they don’t see is that if they let the devices in, then there will be more revenue generated from the economic activity and that can then be taxed,” said Steven Barnwell, managing executive for networks at Vodacom Group.

    The devaluation of the rand has also contributed to devices being more expensive. According to a blog post on investhouse.co.za, the average annual depreciation of the rand in relation to the dollar over the past 10 years has been -5.9%, equating to a compound annual average decline of -6.7%.

    “Although device costs generally tend to decline over time, the USD/ZAR rate of exchange has declined year on year and hence has an impact on the cost of the device landed in South Africa,” said MTN chief sustainability and corporate affairs officer Jacqui O’Sullivan.

    “The challenge in sub-Saharan Africa for manufacturers is to produce devices at a low enough price point to gain market share, particularly in the 5G and 4G markets, where devices remain prohibitively expensive for most regional consumers,” said the GSMA.  — (c) 2023 NewsCentral Media

    Get breaking news alerts from TechCentral on WhatsApp



    AfricaCom Alex Okosi Equiano Google GSMA Jacqui O'Sullivan Lunga Siyo Mobile World Congress MTN Nape Moses Nnauye Telkom Vodacom
    Subscribe to TechCentral Subscribe to TechCentral
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleIT Leadership Series: Luno IT director Simon Fishley
    Next Article Joburg start-up tackles vehicle theft with biometrics

    Related Posts

    Finally! Tribunal unpacks why it blocked Vodacom’s Vumatel deal

    24 June 2025

    Siemens is battling Big Tech for AI supremacy in factories

    24 June 2025

    Apple shifts its AI strategy

    23 June 2025
    Company News

    Africa’s power industry bolsters digitalisation with Huawei

    25 June 2025

    Communication costs exploding? Telviva has a fix for UK-SA teams

    24 June 2025

    Section 18A deductions and BEE points – a strategic choice for business compliance in 2025

    24 June 2025
    Opinion

    South Africa pioneered drone laws a decade ago – now it must catch up

    17 June 2025

    AI and the future of ICT distribution

    16 June 2025

    Singapore soared – why can’t we? Lessons South Africa refuses to learn

    13 June 2025

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    © 2009 - 2025 NewsCentral Media

    Type above and press Enter to search. Press Esc to cancel.