Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      The trap inside South Africa's banking MVNO boom

      The trap inside South Africa’s banking MVNO boom

      1 June 2026
      AI giant Anthropic files for landmark US listing

      AI giant Anthropic files for landmark US listing

      1 June 2026
      The smartphone market is in big trouble

      The smartphone market is in big trouble

      1 June 2026
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
      Diesel cuts ease pressure on data centres and delivery fleets

      Diesel price cuts ease pressure on data centres and delivery fleets

      1 June 2026
    • World
      Nvidia's first CPUs to debut in Windows laptops this week

      Nvidia CPUs to debut in Windows laptops this week

      31 May 2026
      Watch: Bezos rocket erupts in fireball during ground test

      Watch: Bezos rocket erupts in fireball during ground test

      29 May 2026
      AI boom hands Samsung chip workers life-changing bonuses

      AI boom hands Samsung chip workers life-changing bonuses

      27 May 2026
      Luce lit: Ferrari unveils its first electric car

      Luce lit: Ferrari unveils its first electric car

      26 May 2026
      Huawei claims chip design breakthrough

      Huawei claims chip design breakthrough

      25 May 2026
    • In-depth
      Alfa's electric rebel - Alfa Romeo Junior Elettrica Veloce

      Alfa’s electric rebel

      29 April 2026
      Africa switches on as Europe dims the lights

      Africa switches on as Europe dims the lights

      9 April 2026
      The biggest untapped EV market on Earth is hiding in plain sight

      The biggest untapped EV market on Earth is hiding in plain sight

      1 April 2026
      AI, cybersecurity power standout year for Datatec - Jens Montanana

      The R16-billion tech giant hiding in plain sight

      26 March 2026
      The last generation of coders

      The last generation of coders

      18 February 2026
    • TCS
      TCS | Charge's R1.8-billion bet on an off-grid EV future - Charge chairman Joubert Roux

      TCS | Charge’s R1.8-billion bet on an off-grid EV future

      18 May 2026
      TCS+ | The Up&Up Group on the hidden cost of AI - Jason Harrison

      TCS+ | The Up&Up Group on the hidden cost of AI

      13 May 2026
      Michael Rossouw

      TCS+ | The retirement decision most South Africans get wrong

      6 May 2026
      TCS | The Cape Town start-up listening for TB with AI - Braden van Breda

      TCS | The Cape Town start-up listening for TB with AI

      4 May 2026

      TCS+ | ‘The ISP for ISPs’: Vox’s shift to wholesale aggregator

      20 April 2026
    • Opinion
      Treasury's crypto crackdown is a betrayal of Mandela's promise - Duncan McLeod

      Treasury’s crypto crackdown is a betrayal of Mandela’s promise

      22 May 2026
      South Africa is sleepwalking into another AI policy failure - Celeste Labuschagne

      South Africa is sleepwalking into another AI policy failure

      20 May 2026
      AI won't fix your culture - it will expose it - Jackie Kennedy

      AI won’t fix your culture – it will expose it

      19 May 2026
      Treasury's crypto crackdown is a betrayal of Mandela's promise - Duncan McLeod

      Free calls, dead voice and Shameel Joosub’s Spanish ghost

      22 April 2026
      The conflict of interest at the heart of PayShap's slow adoption - Cheslyn Jacobs

      The conflict of interest at the heart of PayShap’s slow adoption

      26 March 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM Telecom
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » In-depth » Apple is already losing the smart-speaker war

    Apple is already losing the smart-speaker war

    By The Conversation12 February 2018
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    Top view of Apple’s HomePod speaker

    The war for the digital home is raging. Apple has finally followed Amazon, Google and Microsoft by launching a smart speaker with a voice-controlled artificial intelligence assistant. Yet even though the “HomePod” is another technological marvel, there’s a chance Apple is already losing the battle.

    The competition isn’t just through the sound quality of the speaker — but the other things that users can do with it. The most common requests to AI personal assistants such as Apple’s Siri are reportedly to play music, read the weather forecast and set timers or reminders.

    But the capabilities of these assistants are increasing at lightning speed. This doesn’t just rely on the sophistication of the artificial intelligence involved but also what other technology the assistant can link to. And given Apple’s tendency to reject open connections to other company’s systems, it may find it has some serious catching up to do.

    Given Apple’s tendency to reject open connections to other company’s systems, it may find it has some serious catching up to do

    Apple’s HomePod is entering an already busy marketplace. Probably the most famous smart speaker is Amazon’s Echo, which runs the AI assistant Alexa. Because Amazon opened its system for anyone to write programs for it, Alexa now has over 25 000 specific capabilities or “skills” in its US version alone, up from 5 000 just over a year ago. It can now read out recipes, order a pizza, turn on the lights or tell jokes. Partly because it was the first major smart speaker released, Echo has a greater depth of capabilities than any of its rivals.

    Google Home, which features the Google Assistant, can link to multiple Google accounts so you can check your calendar or manage reminders. But it also links to your Android phone so you can make calls through the speaker or view on a screen the results of Internet searches you ask it to make.

    Microsoft has partnered with electronics manufacturer Harman Kardon to create a speaker called Invoke powered by Microsoft’s Cortana assistant. It also allows you to check your calendar and reminders, as well as make Skype calls, but only for one Microsoft account. Its AI capabilities are also not nearly as developed as either Google Assistant or Amazon Alexa.

    Different approach

    Apple is taking a different approach to its rivals, hoping to corner the higher end of the smart speaker market and encourage consumers to part with more money, as it has done very successfully with its other products. The HomePod delivers high-quality sound using seven physical speakers arranged in a circle to create a virtual stereo effect, directing different parts of the sound in different directions.

    But HomePod isn’t really a smart speaker — not yet at least. Siri currently can’t deliver on one of those three most critical abilities, as it can only set one timer at a time. Overall it has far fewer skills than Alexa, Google Assistant or even Cortana and only works with a very small number of third-party apps.

    It’s easy to assume that Apple’s technological and financial might will allow it to catch up. But the way its underlying system operates may not make it so easy. Google Assistant is available on all Android and iOS devices, as well as Chromebooks and third-party devices such as headphones. Cortana comes standard on Windows machines but it’s also available for download on Android and iOS.

    Amazon’s Alexa is the smart speaker to beat

    Alexa is accessible through some third-party devices such as speakers (although to a lesser extent than Assistant or Cortana) and will soon be available on some Windows PCs. The most basic Amazon Echo speaker is also available for less than US$40 (about R500), making it significantly cheaper than $349 HomePod. This means it is very easy for consumers to try an Echo out or even place multiple devices around their home, helping spread the technology more widely.

    Apple’s Siri, on the other hand, is not available on any third-party devices. So, while its rivals are spreading their AI into every corner of our lives, Apple is keeping it locked up in the company’s expensive products. And any software makers that are allowed into Apple’s walled garden have to custom develop their products for the underlying Apple platform but can’t even deploy them across all devices. Apple would need to mobilise a considerable number of developers to enlarge its capabilities beyond this.

    The competition for voice-controlled smart devices has only just begun, and smart homes will soon be followed by AI in our cars and offices. As such, each player has its own advantages. Amazon can get anything delivered to you. Google is already known for being able to answer almost any question and help you get from A to B. Microsoft products can be found in almost every workplace.

    While these firms each want to become your assistant everywhere, Apple is betting instead on your love of sound quality. But getting the right answers matters to consumers — and at the moment it looks like Siri doesn’t even understand the questions. If Apple continues to stick to its closed system, it’s hard to see how it will ever start to win again.The Conversation

    • Written by Bettina Büchel, professor of strategy and organisation, IMD Business School
    • This article was originally published on The Conversation
    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Amazon Amazon Alexa Apple Apple HomePod Cortana Microsoft top
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleCan Jabu Mabuza save Eskom? Time will tell
    Next Article Are investment banks ready for blockchain disruption?

    Related Posts

    The smartphone market is in big trouble

    The smartphone market is in big trouble

    1 June 2026
    Nvidia storms the Windows PC market with RTX Spark - Jensen Huang

    Nvidia storms the Windows PC market with RTX Spark

    1 June 2026
    Dell guns for MacBook Neo with low-cost laptop

    Dell guns for MacBook Neo with low-cost laptop

    1 June 2026
    Company News
    iONLINE, Nodle expand crowdsourced IoT connectivity in South Africa

    iONLINE, Nodle expand crowdsourced IoT connectivity in South Africa

    1 June 2026
    Netstar to watch over every Comrades runner

    Netstar to watch over every Comrades runner

    1 June 2026
    What happens when your onboarding AI gets it wrong? - SprintHive

    What happens when your onboarding AI gets it wrong?

    1 June 2026
    Opinion
    Treasury's crypto crackdown is a betrayal of Mandela's promise - Duncan McLeod

    Treasury’s crypto crackdown is a betrayal of Mandela’s promise

    22 May 2026
    South Africa is sleepwalking into another AI policy failure - Celeste Labuschagne

    South Africa is sleepwalking into another AI policy failure

    20 May 2026
    AI won't fix your culture - it will expose it - Jackie Kennedy

    AI won’t fix your culture – it will expose it

    19 May 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    The trap inside South Africa's banking MVNO boom

    The trap inside South Africa’s banking MVNO boom

    1 June 2026
    AI giant Anthropic files for landmark US listing

    AI giant Anthropic files for landmark US listing

    1 June 2026
    The smartphone market is in big trouble

    The smartphone market is in big trouble

    1 June 2026
    What Wi-Fi 8 will mean for wireless networks

    What Wi-Fi 8 will mean for wireless networks

    1 June 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}