Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Vodacom targets satellite-to-phone service in South Africa next year

      Vodacom targets satellite-to-phone service in South Africa next year

      10 November 2026
      Vodacom eyes SA and Kenya for AI data centre hubs after Egypt - Shameel Joosub

      Vodacom eyes SA and Kenya for AI data centre hubs after Egypt

      10 November 2026
      Eskom chairman Mteto Nyati and energy minister Kgosientsho Ramokgopa speak to the media in Irene, Pretoria

      South Africa’s first new nuclear reactors could be online by 2036

      10 November 2026
      Comsol's 5G network pricing comes into view

      Comsol’s 5G network pricing comes into view

      10 November 2026
      Safaricom ruling tripped default clauses in Vodacom's loans

      Safaricom ruling tripped default clauses in Vodacom’s loans

      10 November 2026
    • World
      John Ternus faces first big test as Apple CEO - John Ternus

      John Ternus faces first big test as Apple CEO

      2 November 2026
      Alleged Israeli spy company heavily targeted Starlink users

      How online ads were used to hunt Starlink users

      28 October 2026
      Anthropic's IPO stands alone

      Anthropic’s IPO stands alone

      23 October 2026
      PHP flaws trigger global scramble as hackers pounce

      PHP flaws trigger global scramble as hackers pounce

      22 October 2026
      OpenAI turns the tables on Apple in trade secrets fight

      OpenAI turns the tables on Apple in trade secrets fight

      15 October 2026
    • In-depth
      Ducking hell: inside Apple's hidden list of words the iPhone won't suggest

      Ducking hell: inside Apple’s hidden list of words the iPhone won’t suggest

      6 November 2026
      Why investors are souring on Netflix

      Why investors are souring on Netflix

      22 October 2026

      10 days that changed the course of AI

      21 September 2026
      Meta to the AI industry: slow down without us - Mark Zuckerberg

      Meta to the AI industry: slow down without us

      16 September 2026
      Google DeepMind CEO Demis Hassabis. Image: John Sears

      The plan to stop AI from breaking the world

      16 July 2026
    • TCS
      TCS+ | Old Mutual's Celiwe Ross on leading people through AI - Old Mutual

      TCS+ | Old Mutual’s Celiwe Ross on leading people through AI

      6 November 2026
      TCS+ | How the Apple ecosystem drives productivity for SMEs - Sudesh Pillay iStore and Kevin McLennan

      TCS+ | How the Apple ecosystem drives productivity for SMEs

      6 November 2026
      TCS+ | Vox on AI, data rules and omnichannel communication for SMEs

      TCS+ | Vox on AI, data rules and omnichannel communication for SMEs

      26 October 2026
      TCS | The Cape Town firm quietly connecting Eskom, Pep and 6 000 ATMs - Réan van Niekerk, Metacom

      TCS | The Cape Town firm quietly connecting Eskom, Pep and 6 000 ATMs

      23 October 2026
      TCS+ | Boards are underestimating the cost of a cyberattack, says Arctic Wolf - Jason Oehley and Andre Den Hond

      TCS+ | Boards are underestimating the cost of a cyberattack, says Arctic Wolf

      22 October 2026
    • Opinion
      Icasa's Sim rules need a privacy backstop - Lloyd Matthew and Heinz Vollmer

      Icasa’s Sim rules need a privacy backstop

      5 November 2026
      AI's boardroom honeymoon is over - Gary Stocks

      AI’s boardroom honeymoon is over

      22 October 2026
      Before South Africa licenses Starlink, it should look at Ukraine - Duncan McLeod

      Before South Africa licenses Starlink, it should look at Ukraine

      21 October 2026
      Nonkqubela Thathakahle Jordan-Dyani

      Why cybersecurity is now a national security issue for South Africa

      15 October 2026
      When a machine can choose, who does it become? Fanie van Rooyen

      When a machine can choose, who does it become?

      9 October 2026
    • Company News
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM.com
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Publishared
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Vox
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Fintech and payments
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of things
      • Investment
      • IT services
      • Lifestyle
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
      • Watts & Wheels
    • Events
    • Advertise
    TechCentralTechCentral
    Home » In-depth » Apple is already losing the smart-speaker war

    Apple is already losing the smart-speaker war

    By The Conversation12 February 2018
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    Get breaking news on WhatsApp

    Top view of Apple’s HomePod speaker

    The war for the digital home is raging. Apple has finally followed Amazon, Google and Microsoft by launching a smart speaker with a voice-controlled artificial intelligence assistant. Yet even though the “HomePod” is another technological marvel, there’s a chance Apple is already losing the battle.

    The competition isn’t just through the sound quality of the speaker — but the other things that users can do with it. The most common requests to AI personal assistants such as Apple’s Siri are reportedly to play music, read the weather forecast and set timers or reminders.

    But the capabilities of these assistants are increasing at lightning speed. This doesn’t just rely on the sophistication of the artificial intelligence involved but also what other technology the assistant can link to. And given Apple’s tendency to reject open connections to other company’s systems, it may find it has some serious catching up to do.

    Given Apple’s tendency to reject open connections to other company’s systems, it may find it has some serious catching up to do

    Apple’s HomePod is entering an already busy marketplace. Probably the most famous smart speaker is Amazon’s Echo, which runs the AI assistant Alexa. Because Amazon opened its system for anyone to write programs for it, Alexa now has over 25 000 specific capabilities or “skills” in its US version alone, up from 5 000 just over a year ago. It can now read out recipes, order a pizza, turn on the lights or tell jokes. Partly because it was the first major smart speaker released, Echo has a greater depth of capabilities than any of its rivals.

    Google Home, which features the Google Assistant, can link to multiple Google accounts so you can check your calendar or manage reminders. But it also links to your Android phone so you can make calls through the speaker or view on a screen the results of Internet searches you ask it to make.

    Microsoft has partnered with electronics manufacturer Harman Kardon to create a speaker called Invoke powered by Microsoft’s Cortana assistant. It also allows you to check your calendar and reminders, as well as make Skype calls, but only for one Microsoft account. Its AI capabilities are also not nearly as developed as either Google Assistant or Amazon Alexa.

    Different approach

    Apple is taking a different approach to its rivals, hoping to corner the higher end of the smart speaker market and encourage consumers to part with more money, as it has done very successfully with its other products. The HomePod delivers high-quality sound using seven physical speakers arranged in a circle to create a virtual stereo effect, directing different parts of the sound in different directions.

    But HomePod isn’t really a smart speaker — not yet at least. Siri currently can’t deliver on one of those three most critical abilities, as it can only set one timer at a time. Overall it has far fewer skills than Alexa, Google Assistant or even Cortana and only works with a very small number of third-party apps.

    It’s easy to assume that Apple’s technological and financial might will allow it to catch up. But the way its underlying system operates may not make it so easy. Google Assistant is available on all Android and iOS devices, as well as Chromebooks and third-party devices such as headphones. Cortana comes standard on Windows machines but it’s also available for download on Android and iOS.

    Amazon’s Alexa is the smart speaker to beat

    Alexa is accessible through some third-party devices such as speakers (although to a lesser extent than Assistant or Cortana) and will soon be available on some Windows PCs. The most basic Amazon Echo speaker is also available for less than US$40 (about R500), making it significantly cheaper than $349 HomePod. This means it is very easy for consumers to try an Echo out or even place multiple devices around their home, helping spread the technology more widely.

    Apple’s Siri, on the other hand, is not available on any third-party devices. So, while its rivals are spreading their AI into every corner of our lives, Apple is keeping it locked up in the company’s expensive products. And any software makers that are allowed into Apple’s walled garden have to custom develop their products for the underlying Apple platform but can’t even deploy them across all devices. Apple would need to mobilise a considerable number of developers to enlarge its capabilities beyond this.

    The competition for voice-controlled smart devices has only just begun, and smart homes will soon be followed by AI in our cars and offices. As such, each player has its own advantages. Amazon can get anything delivered to you. Google is already known for being able to answer almost any question and help you get from A to B. Microsoft products can be found in almost every workplace.

    While these firms each want to become your assistant everywhere, Apple is betting instead on your love of sound quality. But getting the right answers matters to consumers — and at the moment it looks like Siri doesn’t even understand the questions. If Apple continues to stick to its closed system, it’s hard to see how it will ever start to win again.The Conversation

    • Written by Bettina Büchel, professor of strategy and organisation, IMD Business School
    • This article was originally published on The Conversation
    Add TechCentral as a preferred source on GoogleFollow TechCentral on Google NewsGet breaking news on WhatsApp


    Amazon Amazon Alexa Apple Apple HomePod Cortana Microsoft top
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleCan Jabu Mabuza save Eskom? Time will tell
    Next Article Are investment banks ready for blockchain disruption?

    Related Posts

    You do not have a data estate. You have copies of one - Ascent Technology, Johan Lamberts

    You do not have a data estate. You have copies of one

    10 November 2026
    Ducking hell: inside Apple's hidden list of words the iPhone won't suggest

    Ducking hell: inside Apple’s hidden list of words the iPhone won’t suggest

    6 November 2026
    The memory boom making Samsung rich is now squeezing Apple - John Ternus

    The memory boom making Samsung rich is now squeezing Apple

    3 November 2026
    Company News
    Traditional QA undermines modern customer experience - Martie de Beer, Telviva

    Traditional QA undermines modern customer experience

    10 November 2026
    You do not have a data estate. You have copies of one - Ascent Technology, Johan Lamberts

    You do not have a data estate. You have copies of one

    10 November 2026
    One festival, nine stages: what to expect at Africa Tech Festival

    One festival, nine stages: what to expect at Africa Tech Festival

    10 November 2026
    Opinion
    Icasa's Sim rules need a privacy backstop - Lloyd Matthew and Heinz Vollmer

    Icasa’s Sim rules need a privacy backstop

    5 November 2026
    AI's boardroom honeymoon is over - Gary Stocks

    AI’s boardroom honeymoon is over

    22 October 2026
    Before South Africa licenses Starlink, it should look at Ukraine - Duncan McLeod

    Before South Africa licenses Starlink, it should look at Ukraine

    21 October 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Vodacom targets satellite-to-phone service in South Africa next year

    Vodacom targets satellite-to-phone service in South Africa next year

    10 November 2026
    Vodacom eyes SA and Kenya for AI data centre hubs after Egypt - Shameel Joosub

    Vodacom eyes SA and Kenya for AI data centre hubs after Egypt

    10 November 2026
    Eskom chairman Mteto Nyati and energy minister Kgosientsho Ramokgopa speak to the media in Irene, Pretoria

    South Africa’s first new nuclear reactors could be online by 2036

    10 November 2026
    Traditional QA undermines modern customer experience - Martie de Beer, Telviva

    Traditional QA undermines modern customer experience

    10 November 2026
    © 2009 - 2026 NewsCentral Media
    Built and maintained by Chronon
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}
    🇿🇦 Sign up to the TechCentral newsletter