Strong CX turns Black Friday from a high-pressure sales spike into a golden opportunity to build trust and loyalty, says 1Stream.
Author: 1Stream
1Stream
1Stream is a South African technology company providing CX solutions driven by AI. 1Stream has been supporting South African businesses for 17 years, combining best-of-breed technology with local insight and support to deliver exceptional customer experiences.
1Stream’s AI platform combines automation and human empathy to deliver faster, smarter and more personal CX.
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