Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      MTN's first AI target? Itself - Charles Molapisi

      MTN’s first AI target? Itself

      11 June 2026
      Anthropic vs OpenAI and the bitter battle for the future of AI - Dario Amodei and Sam Altman

      Anthropic vs OpenAI and the bitter battle for the future of AI

      11 June 2026
      Lost in translation: why AI voice agents fail South Africans

      Lost in translation: why AI voice agents fail South Africans

      11 June 2026
      Pick n Pay stores to double as nationwide e-waste drop-off network

      Pick n Pay stores to double as nationwide e-waste drop-off network

      11 June 2026
      The projects leading Eskom's 32GW renewables charge

      The projects leading Eskom’s 32GW renewables charge

      11 June 2026
    • World
      Trouble at Xbox

      Trouble at Xbox

      11 June 2026
      Meta declares war on Israeli spyware firm

      Meta declares war on Israeli spyware firm

      8 June 2026
      Meta takes on OpenAI and Anthropic in enterprise AI

      Meta takes on OpenAI and Anthropic in enterprise AI

      4 June 2026
      AI demand sparks 'chipflation' warning

      AI demand sparks ‘chipflation’ warning

      4 June 2026
      Astronomers discover exoplanets with magnetic fields

      Strange winds reveal magnetic fields on distant ‘hot Jupiters’

      2 June 2026
    • In-depth
      Every plug-in hybrid on sale in South Africa, ranked by price - Lamborghini Temerario

      Every plug-in hybrid on sale in South Africa, ranked by price

      7 June 2026
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
      Alfa's electric rebel - Alfa Romeo Junior Elettrica Veloce

      Alfa’s electric rebel

      29 April 2026
      Africa switches on as Europe dims the lights

      Africa switches on as Europe dims the lights

      9 April 2026
      The biggest untapped EV market on Earth is hiding in plain sight

      The biggest untapped EV market on Earth is hiding in plain sight

      1 April 2026
    • TCS
      Watts & Wheels S1E5: 'A Bentley of the bush and a car that swims'

      Watts & Wheels S1E5: ‘A Bentley of the bush and a car that swims’

      8 June 2026
      TCS | Charge's R1.8-billion bet on an off-grid EV future - Charge chairman Joubert Roux

      TCS | Charge’s R1.8-billion bet on an off-grid EV future

      18 May 2026
      TCS+ | The Up&Up Group on the hidden cost of AI - Jason Harrison

      TCS+ | The Up&Up Group on the hidden cost of AI

      13 May 2026
      Michael Rossouw

      TCS+ | The retirement decision most South Africans get wrong

      6 May 2026
      TCS | The Cape Town start-up listening for TB with AI - Braden van Breda

      TCS | The Cape Town start-up listening for TB with AI

      4 May 2026
    • Opinion

      Clashing judgments leave South Africa’s crypto law unsettled

      2 June 2026
      The author, Pambos Soteriades

      The trap inside South Africa’s banking MVNO boom

      1 June 2026
      The hidden cost of social media age bans is everyone's privacy - Petrus Potgieter

      The hidden cost of social media age bans is everyone’s privacy

      29 May 2026
      Treasury's crypto crackdown is a betrayal of Mandela's promise - Duncan McLeod

      Treasury’s crypto crackdown is a betrayal of Mandela’s promise

      22 May 2026
      South Africa is sleepwalking into another AI policy failure - Celeste Labuschagne

      South Africa is sleepwalking into another AI policy failure

      20 May 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM Telecom
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Company News » How government can improve service delivery and equality

    How government can improve service delivery and equality

    By BCX9 October 2020
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    Click anywhere on the infographic for a full-sized version

    The coronavirus pandemic has created unprecedented challenges and offers an opportunity for government to be integrated and digitised by finding innovative ways of providing and delivering services to South Africans.

    BCX believes the recent crisis reveals a need for government to fully embrace the power of digital transformation. In its latest article, BCX outlines that now is the time for government to move toward an integrated, digitised public service that makes government services available to all and reduces costs and delivery turnaround times. “Now is the time,” says BCX, “for the public sector to step up its response, taking hold of this opportunity to make bold steps in policy, structure and operations.”

    The article, Pandemic Highlights Need for an Integrated Public Sector In SA, emphasises the most important public sector responses to ensure the creation of a truly integrated, digitised public sector.

    BCX has also created an infographic displaying how a policy of digital transformation can move government from a sector with a positive vision but grappling with integration, legacy and resource challenges, to a coordinated, digitally driven government that is empowered to effectively serve and engage with its citizens. A move, says BCX, that will ultimately strengthen the relationship between the public sector, business and citizens and realise the vision of an empowered, future-forward nation.

    The full-sized infographic is available for free download here.

    About BCX
    At BCX we consider ourselves your partners, and we take care of your technology so that you can focus on your customers’ needs. The goal of every member of our team of over 6 000 people is to maximise your productivity, increase your profits and, most of all, future-proof your business.

    BCX offers a complete service in ICT. We take care of your technology so that your workforce is free to focus on your customers’ needs, build productivity, grow profits and embark on the journey to digital transformation.

    Our track record of reliability, stability and consistency speaks for itself. Before Telkom’s acquisition of the company in 2015, Business Connexion had been running since 1996, when it was founded by 23-year-old twin brothers Benjamin and Isaac Mophatlane. The company was listed on the JSE in 2004, after a merger with Comparex Africa. Today we work with businesses from tiny start-ups to JSE-listed enterprises and international corporations.

    For more information, contact us on +27 (0) 21 550 3000.

    • This promoted content was paid for by the party concerned
    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    BCX
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleApple sued over alleged mobile game monopoly
    Next Article Huawei CFO dealt fresh setback in fight against extradition

    Related Posts

    Telkom lifts dividend 66% as it slashes debt

    Telkom lifts dividend 66% as it slashes debt

    2 June 2026
    Telkom reports this Tuesday: the real story will be in the detail - Serame Taukobong

    Telkom reports this Tuesday: the real story will be in the detail

    31 May 2026
    African firms are all in on cloud and AI - on paper, at least

    African firms are all in on cloud and AI – on paper, at least

    24 February 2026
    Company News
    10 benefits to online learning through Richfield

    10 benefits to online learning through Richfield

    11 June 2026
    Why a payments company tracks South Africa's financial pulse - Altron Fintech

    Why a payments company tracks South Africa’s financial pulse

    11 June 2026
    More speakers, free sponsored sessions at Pan African DataCentres event

    More speakers, free sponsored sessions at Pan African DataCentres event

    10 June 2026
    Opinion

    Clashing judgments leave South Africa’s crypto law unsettled

    2 June 2026
    The author, Pambos Soteriades

    The trap inside South Africa’s banking MVNO boom

    1 June 2026
    The hidden cost of social media age bans is everyone's privacy - Petrus Potgieter

    The hidden cost of social media age bans is everyone’s privacy

    29 May 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    MTN's first AI target? Itself - Charles Molapisi

    MTN’s first AI target? Itself

    11 June 2026
    Anthropic vs OpenAI and the bitter battle for the future of AI - Dario Amodei and Sam Altman

    Anthropic vs OpenAI and the bitter battle for the future of AI

    11 June 2026
    Lost in translation: why AI voice agents fail South Africans

    Lost in translation: why AI voice agents fail South Africans

    11 June 2026
    Pick n Pay stores to double as nationwide e-waste drop-off network

    Pick n Pay stores to double as nationwide e-waste drop-off network

    11 June 2026
    © 2009 - 2026 NewsCentral Media
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}