Browsing: News

Telkom has hit back at the introduction by MWeb and other Internet service providers of uncapped broadband, accusing rivals of “not delivering on their promise”. In a newsletter sent out to Telkom subscribers with their monthly bills this month, the incumbent fixed-line operator climbs into its competitors without naming

Details have emerged of government’s plan to create a new tariff monitoring structure in an effort to drive down telecommunications prices in SA. Legislation is being amended to create a new tariff advisory council at the Independent Communications Authority of SA (Icasa) to help the authority’s councillors and the minister of communications find ways of cutting telecoms

The department of communications has defined broadband as an always-on, multimedia-capable connection able to offer download speeds of more than 256kbit/s. The definition forms a crucial part of government’s final draft broadband policy, approved by cabinet last week. Government describes the policy as “critical for SA to ensure realisation of the goal of an

A plan to auction off valuable radio frequency spectrum that can be used to provide wireless broadband services appeared to be hanging in the balance on Tuesday after communications minister Siphiwe Nyanda raised concerns over the process. The council of the Independent Communications Authority of SA (Icasa) is meeting today (Tuesday) to discuss its response to the minister’s concerns. An Icasa insider says there is a possibility that an invitation

Outgoing Telkom CEO Reuben September has warned the group’s customers not to expect an automatic cut in fixed-to-mobile call charges that are directly in line with reductions in wholesale mobile call termination rates. In March, Telkom elected to pass on the entire 36c/minute saving when peak-time mobile termination rates were reduced from R1,25/minute

Telkom will boost the speed of its broadband digital subscriber line (DSL) service in mid-August, TechCentral can reveal exclusively. According to Telkom SA MD Nombulelo Moholi, the company has had to delay implementation of the new, higher-speed service because of a network freeze imposed on it as a result of the 2010 soccer World

Dimension Data subsidiary Merchants will take over and run Cell C’s customer call centre, the mobile operator has announced. It’s one of several initiatives aimed at improving Cell C’s customer service levels, says CEO Lars Reichelt, which include overhauling its billing system and moving its contact centre to Parktown

Dimension Data division Internet Solutions (IS) has won a tender from Airports Company SA (Acsa) to provide “exclusive broadband and telephony” for public telecommunications access in eight of the country’s airports. IS says the deal will result in it supplying Wi-Fi, fixed-line Internet access

A tougher competitive environment and the slowdown in economic activity have added to Telkom’s difficulties in the past year, says analyst group Frost & Sullivan. The telecommunications group has struggled to assert itself since the unbundling of its 50% stake in Vodacom and continues to be beset