You’ve seen how speciality enhancements such as metallic, clear, white, gamut extension colours, and fluorescent dry inks and toners can transform an ordinary print job into one that stands out and draws attention.
You’ve read that customers are willing to pay a premium of 27% to 89% for print enhancements beyond traditional CMYK. And you want to get in on the massive opportunities.
But, if you’re like many print shop owners, you have questions. Here are some answers to the questions we hear most.
1. How much do I sell it for?
“My typical runs are a few hundred pieces. I usually charge about £100 more on each job for setup. I also add up to £1 more per piece for silver or gold ink.”
While there is no magical mathematical equation for Beyond CMYK pricing, there are many considerations that factor into the price you can charge. These include the market demand for a type of embellishment, brand recognition of the client and number of local competitors, as well as the type of media, area coverage of the specialty dry ink/toner, method of finishing, degree of personalisation and your cost per click.
For Zoltån Kanovits, CEO of Kanovits Print Atelier in Slovakia, the formula comes out to be an average of three times the total cost of the print. He calculates the cost of the specialty dry ink used based on area coverage for the application. He adds that to the base print cost and factors that, along with a markup, into the final charge.
2. How do I move the conversation with my customers from price to value?
This one is simple: seeing is believing.
Many print shop owners find that sharing sample kits to put the product in marketers’ hands is all it takes. When you compare the value Beyond CMYK brings to every application in terms of stopping power and the ability to exceed your customers’ expectations and increase their loyalty, it’s no longer a dollar per dollar or rand per rand comparison.
Many said their customers will pay the highest premiums for textures, foils and metallics (40% to 89%), and lower premiums for specialty-spot colour and coating (24% to 37%).
“We consult with our clients about how their artwork could be enhanced with specialty colours. Sometimes we hook them by giving away the enhancement portion of the job for free initially. If you show your customer a beautiful job, they’ll come back for more.”
3. How much will it cost me?
“The dot-coms of the world are competitively priced, but can’t handle walk-ins with same-day turnarounds like I can. Speciality print in a tight time frame commands a premium.”
Speciality dry inks/toners can be more expensive than CMYK only. There are ink and toner usage costs and technology add-ons to consider. Unlike some companies that add a premium click charge for specialty colours, we treat them the same as CMYK. In any case, those costs are minimal when you compare to offline alternative processes such as foil stamping, embossing, spot varnishing, etc. Doing all this inline with CMYK saves time and means no additional labour or equipment.
With short run and personalisation capabilities, digital Beyond CMYK effects typically generate additional pages and new print jobs, which drives increased revenue.
4. What’s the ROI?
Return on investment can be measured in many ways, including new application possibilities, higher print volume, uplift in pricing strategies, improved margins, the ability to provide capabilities that competitors cannot, and expanded high-value offerings such as marketing and design services.
One thing is clear, though: going Beyond CMYK is rapidly becoming an important product differentiator, as well as an enabler for application expansion and more offset page transfer.
All of which translates to a greater return on investment for you because you can charge more for that added value.
“When we price a job, we start by figuring out the CMYK cost per click. When I add speciality dry ink, I increase that click charge by a few cents. I also put a premium on top of that to help pay for the cost of my lease.”
In summary, there is no one-size-fits-all pricing structure for selling Beyond CMYK. It’s an art and science that depends on your market, your operation and your end goals. But trailblazers who have adapted to the future of print are proving the rewards are well worth it. And we’ve prepared a series of guides to take the mystery out of the equation. When you’re ready to go Beyond CMYK with your customers, contact your Xerox representative to continue the conversation. In the meantime, request your free guides to get up to speed on how to develop the pricing structure that’s right for your business.
About Altron Document Solutions
Altron Document Solutions (ADS) is Africa’s leading document management technology and services company, and the largest Xerox distributor in the world. It is the authorised Xerox distributor in 26 sub-Saharan African countries, offering the complete range of Xerox document equipment, software solutions and services. Altron Document Solutions forms part of JSE-listed Altron Limited.
Xerox Holdings makes every day work better. We are a workplace technology company building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, Ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn how that innovation continues at xerox.com.
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