DataEQ has tracked how consumers feel about seven of the country’s leading internet service providers – and it’s not good.
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New customer sentiment data about the South African banking sector has yielded intriguing insights.
DataEQ has published a new report, using data from social media, to determine how six of the country’s largest ISPs compare in the eyes of consumers.
New research shows South Africans actively dislike telecoms operators, with the industry ranked last in net customer sentiment, below banking, insurance and retail.