The outcome of a meeting between the Communication Workers Union and MTN management on Tuesday could decide whether or not strike action commences. MTN staff are on the brink of a
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Communications regulator Icasa was wrong to push ahead with a planned spectrum auction in the absence of government policy on the issue and should withdraw an invitation to operators to apply for access until that policy
Vodacom has become the first operator to respond to the aggressive new “FreeMe” tariff plans from Telkom. But the country’s biggest operator is not exactly shouting about its new “+ (Plus)” plans from the
The share price of Vodacom’s black economic empowerment scheme YeboYethu was down by nearly 5% on Thursday – with the telecommunication giant’s scheme marking its first day of trade on the JSE
The Communication Workers Union said on Thursday that strike action against MTN was imminent. This after the service provider announced its decision to outsource a portion of its call centre facility to a third-party
MTN’s plans to outsource a portion of its call centre facilities have been met with outrage by the Communications Workers Union, calling the decision a “jobs bloodbath”. On Wednesday, MTN announced
What more is there to say about MTN? It’s been an especially horrific 12 months for the company (and shareholders). But the group is sitting with a very large problem (to be fair, it has many others too): it is
MTN South Africa will outsource some of its call centre facilities in order to “optimise its operations and enhance customer experience”, the mobile telecommunications operator said on Wednesday. It said it has adopted a
Operationally, the time-suck on executive leadership from the Nigerian fine fallout had nothing to do with its other units across Africa and the Middle East. It’s always managed to run its “OpCos” quite independently, which arguably has a few more
South Africa’s telecommunications & postal services ministry filed a suit to block the sale of more than R12bn of wireless spectrum by the industry regulator, potentially depriving mobile carriers in the country of much-needed capacity to increase high-speed