Vodacom has not revealed what caused an error that led to several of its customers being double debited last week. Vodacom sent an SMS to customers on Friday afternoon informing them that the company was aware that some accounts had been debited twice owing to a “technical glitch”. The company promised to
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Imagine going online to order an identity document, paying by electronic funds transfer, then popping into the bank at your local mall to collect it? This is what the department of
Depending on who you speak to, cash is either still king or simply yesterday’s hero. But what everyone agrees on is that the payment ecosystem of today is drastically different to what it was 20 years ago and technological innovations are quickly driving businesses and individuals to
Standard Bank has launched a new service that will allow its high-value clients to interact with a team of bankers 24 hours a day using instant messaging. The platform has been
Web retailer and technology giant Amazon has announced plans to open an office of Amazon Web Services in Johannesburg. The new office joins the established Amazon Development Centre in Cape Town, which has been in operation since 2004
Capitec came out tops for its social media performance among South Africa’s banks, according to the 2014/2015 Ubiquity Social Intelligence Report released on Wednesday. Capitec was also the only bank to receive a net positive opinion on social media
After almost a full day of service disruption, Standard Bank late on Monday said it had finally resolved all technical issues that resulted in downtime on its website, in its smartphone and tablet applications, in branches and in its call centres. The bank has blamed
Standard Bank’s online banking services were offline on Monday morning, prompting frustrated customers to turn to social media to complain. “Internet banking is temporarily unavailable [and] we are working on restoring services urgently. Apologies
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Online transacting on classifieds sites for South Africans could become safer with the local launch of a dedicated escrow service. The service, dubbed Shepherd, is supported by Standard Bank and is designed to facilitate safer online trades as it eliminates the