Author: Duncan McLeod

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Duncan McLeod is editor of TechCentral.

South Africans love to complain about Telkom. It’s been a national pastime for years. The customer service problems associated with the fixed-line operator are the stuff of legend – and nightmare. So, when Telkom’s CEO, Sipho Maseko, steps up to the plate and promises to fix these deep-seated

It’s the weekend, and that means it’s time for another dose of TalkCentral, South Africa’s leading weekly technology podcast. Your regular hosts Duncan McLeod and Regardt van der Berg pull up a couple of chairs for a discussion on Telkom and the future of its fixed-line business. They also chat about

First National Bank has suspended “some online functionality” while it investigated duplicate transactions on some customers’ accounts. The bank says the suspension will be brief while it reversing affected customer accounts. “Limited functionality will be available on the following

The ongoing decline in the number of fixed lines in service in South Africa, a trend that has been evident for more than a decade now, is a “big concern” for Telkom, but is the result of fixed-to-mobile substitution more than the cost of line rental. That’s according to the group’s chief operating officer

Former Pinnacle Holdings director Takalani Tshivhase, who is fighting charges that he bribed a senior police official to secure a multimillion-rand contract for the JSE-listed technology company, has had his court case postponed for a second time. Tshivhase appeared in the Pretoria specialised commercial

Broadband Infraco will no longer report into the department of public enterprises. Instead, the department of telecommunications and postal services (formerly known as the department of communications) will have oversight responsibility. It’s not known if the changes in reporting have been implemented

Trademark holders can now apply to reserve domain names in South Africa’s new city top-level domains of .joburg, .durban and .capetown following the commencement of a preregistration phase by the ZA Central Registry (ZACR). The not-for-profit ZACR, which was established in 2012

Vodacom said on Tuesday that it had won a long-running court battle with former employee Nkosana Makate over the operator’s “please call me” service, which Makate claimed he invented. “Please call me” is a free SMS service that allows consumers to ask other people to call them when they can’t afford or don’t have

A plan by communications minister Faith Muthambi to change legislation to remove parliamentary oversight of the SABC and concentrate it in her office has drawn scathing criticism from the Democratic Alliance. A newspaper report at the weekend said that Muthambi intends stripping

Microsoft will this week announce that its South African MD, Mteto Nyati, will be moving on to a new role in the organisation. Nyati will take on the newly created position of head of the Africa region, a well-placed source who says he has knowledge of the move has told TechCentral. Nyati will be