Author: Richard Firth

After two decades of stagnant growth and rising levels of inequality, it is time to revise how we approach broad-based empowerment.

AI fails to deliver the one thing a CV is supposed to produce: a unique insight into the person behind the CV.

The biggest lesson here is this: you can’t simply outsource everything and assume it will run perfectly, writes Richard Firth.

Organisations are learning that paying attention to the adage “garbage in, garbage out” has never been more important.

Many companies have moved to the cloud, but have they effectively replaced one set of challenges with another?

Corporate South Africa needs to take a look not only at its hiring policies, but at the entire approach to the skills problem.

Being able to iterate, learn, measure and react quickly to users’ needs is critical to success. Too few are getting it right.

For almost 20 years, the South African banking industry has tried to achieve digitisation and innovation but has largely failed to capitalise on earlier opportunities.

Rather look for ways to use local resources and experience to create innovative solutions to better meet customer demands, writes Richard Firth.

It’s been a year since one of the biggest corporate shifts in recent history – the mass move to work-from-home strategies by companies all over the world as a result of the Covid-19 pandemic. By Richard Firth.