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    Home » Company News » How government can improve service delivery and equality

    How government can improve service delivery and equality

    By BCX9 October 2020
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    Click anywhere on the infographic for a full-sized version

    The coronavirus pandemic has created unprecedented challenges and offers an opportunity for government to be integrated and digitised by finding innovative ways of providing and delivering services to South Africans.

    BCX believes the recent crisis reveals a need for government to fully embrace the power of digital transformation. In its latest article, BCX outlines that now is the time for government to move toward an integrated, digitised public service that makes government services available to all and reduces costs and delivery turnaround times. “Now is the time,” says BCX, “for the public sector to step up its response, taking hold of this opportunity to make bold steps in policy, structure and operations.”

    The article, Pandemic Highlights Need for an Integrated Public Sector In SA, emphasises the most important public sector responses to ensure the creation of a truly integrated, digitised public sector.

    BCX has also created an infographic displaying how a policy of digital transformation can move government from a sector with a positive vision but grappling with integration, legacy and resource challenges, to a coordinated, digitally driven government that is empowered to effectively serve and engage with its citizens. A move, says BCX, that will ultimately strengthen the relationship between the public sector, business and citizens and realise the vision of an empowered, future-forward nation.

    The full-sized infographic is available for free download here.

    About BCX
    At BCX we consider ourselves your partners, and we take care of your technology so that you can focus on your customers’ needs. The goal of every member of our team of over 6 000 people is to maximise your productivity, increase your profits and, most of all, future-proof your business.

    BCX offers a complete service in ICT. We take care of your technology so that your workforce is free to focus on your customers’ needs, build productivity, grow profits and embark on the journey to digital transformation.

    Our track record of reliability, stability and consistency speaks for itself. Before Telkom’s acquisition of the company in 2015, Business Connexion had been running since 1996, when it was founded by 23-year-old twin brothers Benjamin and Isaac Mophatlane. The company was listed on the JSE in 2004, after a merger with Comparex Africa. Today we work with businesses from tiny start-ups to JSE-listed enterprises and international corporations.

    For more information, contact us on +27 (0) 21 550 3000.

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