Afrihost is likely to end its popular double data promotion for fixed and mobile broadband, but has decided to launch a new subscription service called Afrihost Plus+ that will give its users access to streaming music and guaranteed access to double data.
At the same time, the company, which recently sold a majority of its shares to MTN, has said it has resolved the biggest problems affecting its digital subscriber line (DSL) users.
In an e-mail to clients on Wednesday, Afrihost CEO Gian Visser said the company would launch Afrihost Plus+ later in the day after customers voiced their interest in its launch. The service will cost R145/month (a lower fee of R99/month applies to early adopters).
Afrihost Plus+ subscribers will get double data of either DSL or mobile data guaranteed, whether or not its double data. “We’re desperately trying to keep them going, but there is a good chance we may have to end the promotions,” Visser said in his e-mail.
They’ll also get a subscription to the Simfy Africa music streaming service. The service normally costs R60/month.
Capped DSL users will also not be capped, but rather throttled to a low speed once they’ve reached their monthly allocation. And mobile data users will get an extra 500MB of data. DSL top-ups will offer double data, too.
Meanwhile, Visser said the big problems Afrihost was having with its DSL traffic management devices has been identified and fixed. “We have seen a marked overall improvement in client experience on our network,” he said.
“The teams from Afrihost, MTN and the device manufacturer are still monitoring the performance 24 hours a day but we are confident that the biggest problem has been fixed.” — © 2014 NewsCentral Media
