Browsing: Acsa

In-depth
Airlines hit IT turbulence

Aren’t you glad you didn’t fly with British Airways this past week? If you had a flight last year August with Delta, you’d also have been stranded, and ditto if you flew American Airlines somewhere in 2015. Twice that for Southwest

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Watch: new security system at OR Tambo

OR Tambo International Airport in Johannesburg has implemented a new Smart Security checkpoint that will digitise the security check process and should help speed up passenger progress through security. Airports Company South Africa

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Acsa weighs in on Note7 ban

Airports Company South Africa (Acsa) has thrown its weight behind global calls for the Samsung Galaxy Note7 to be banned from flights. Jason Tshabalala, group manager for security at Acsa, urged passengers

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Free Wi-Fi trumps sleep for SA travellers

A comprehensive survey of South African travellers has revealed that free Wi-Fi at airports is more important to them than a comfortable place to take a nap while waiting for a delayed flight. The survey, of more than 6 000 people, was conducted by flight booking website Travelstart.co.za. It asked participants what features could be added to

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Acsa launches Airports app

Airports Company South Africa (Acsa) has launched a mobile application to provide travellers with up-to-date flight and terminal information, as well as information unique to each airport such as detailed airport maps with shop and restaurant details. Acsa group manager for customer care Claudia Ramsden says

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Acsa promises shorter airport queues

High-tech boarding passes introduced by the Airports Company SA (Acsa) and the airlines mean passengers will no longer have to queue for check-in as their seat is assigned at the time of booking. In a statement on Tuesday, Acsa said the system would allow passengers to make online or mobile flight ticket bookings and print their own boarding passes. “The system went live early this month for domestic flights and is working well.”

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Acsa pumps millions into IT

After years of investment in airport upgrades, and even entirely new international airports, Airports Company SA (Acsa) is turning its spending priorities to technology to make its airports more efficient and extend their lifespan. Acsa will spend R165m in the coming year on top of R187m spent last year.

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Tech failure disrupts airport check-ins

Airports Company SA has confirmed a network failure across OR Tambo International airport disrupted passenger check-ins on Thursday. The delays affected hundreds of passengers flying out…